Trudy Scrumptious Cafe — Restaurant in West Devon

Very long wait as the 1 person serving seemed to be unable to do more than 1 thing at a time. When I did reach the front of the queue they didn’t have what I asked for, and my second was also not available - despite both being shown on the displayed menu…annoying but more so given the apparent uncaring attitude of the person serving. It would have been much quicker (& I would have received what I requested) if I’d gone into the pannier market (5 mins walk). EDIT/UPDATE - in view of a prompt apology to this review by the owner I have increased it to 3* & will be happy to try it again. I think the fact that I’d cycled from Plymouth & waited for ages in the cold did not help my mindset at the time. The account of my experience remains the same though. (Thank you for offering the voucher, it won’t be necessary) but I will be back, previous experience here has been...

Not impressed with the poor attitude of one of the staff members.

Visited yesterday with my 4 year old and asked “does your ice cream have egg in it? My daughter has a life threatening allergy to it so I need to find out”.

The male server shrugged and said “I don’t think so”. Then proceeded to just stand leaning against the counter.

I asked “could you check then please?”. A lady (who I’m assuming is the manager/owner) came over and asked what was wrong and I repeated the above.

She then checked the list and said “yes they all do contain egg in apart from the sorbet”.

I’m just glad I didn’t take this man’s word for it as my daughter would have gone into anaphylactic shock and ended up...

Very very slow service. The queue wasn't long but we still had to wait 25 minutes to be served (our 4 year old really wanted an ice cream). And that's with people walking away as they were fed up with waiting. Very inefficient way of working with someone standing watching toasties while the other didn't think ahead to get some more orders in. I think the owner would be shocked to see the number of people walking away and the loss of business. If the place is empty you'll be fine but if more than one food order has gone in ahead of you just forget it and find...