Domino's Pizza - Carterton — Restaurant in West Oxfordshire

We’ve just left Domino’s Pizza in Carterton and I was really taken aback by the service. I don’t mind waiting a minute or two, that’s no issue. but what happened while we waited was disappointing.

One of the team members (who, by the way, was excellent at shaping the pizza dough) noticed we were waiting and said to the gentleman who was meant to be up front taking orders: “Can you go upfront?” His response, very clearly heard by us, was: “Not really.”

That kind of remark is unprofessional and, frankly, poor customer service. A simple, “I’ll be there in a sec” would have been absolutely fine. When he eventually came to the counter, he was courteous, but the experience had already been spoilt by his offhand comment.

Disappointed. You...

Where do I start. It’s supposed to be easy and handy to order from a dominos but my god this is the worst dominos Iv come across. Iv ordered from here like 5 times and every time something is wrong. Order is wrong . Order is missing an item … double decadence has none in it even though I paid extra for that. When items were missing I rang over 30 TIMES!!!!!! No answer. I couldn’t go down to the store as my children where in bed and husband away. Next time I ordered I went in and they said they would put the items on for free … I get home and can you believe items were missing again … don’t bother with this place. Caprinoes around the corner or the Italian does take...

I had a really disappointing experience with Domino’s. I ordered a stuffed crust Meateor pizza for collection, and when I got home I was shocked at the poor quality – there was hardly any cheese, it was overcooked, really dry, ripped in places, and the stuffed crust was completely deflated. I called the store straight away and was told to drive back for a refund, which was frustrating as it’s a 12-mile round trip. When I returned, the manager saw the state of the pizza, apologised, and said he would process the refund. However, it’s now been 5 working days and I still haven’t received anything. Very...