Terrible place with very rude and unfriendly staff. We received a menu with meal offers through our letterbox and to support local business I decided to go there instead of going to the big pizza chains. We rang up and requested a collection of their promo for any 2 pizzas for 14.99 and as it mentioned on the menu, there would be a free garlic bread so we asked on the phone about the garlic bread and they said it was included. We when to get our pizza and they wanted to charge us full price of 17.00 for the 2 pizzas, we told them we wanted the meal and they were super rude saying there was no meal, but agreed to the price by taking our garlic bread away (to probably reheat and reuse for another order) saying that because we are not paying the full price, the free garlic bread on purchases over 10 pounds wouldn’t apply.
There’s a lot of places with cheaper deals including garlic bread and even bottle of drink for the same or less price!!! They were charging more than what we could have got at Dominos with free dips and free size!
Just terrible and very rude staff. Was our first and last time buying food...
Read moreI'm gluten free so I'm allerigic to wheat. Rang up, asked for a kebab, just meat and salad but no bread at all, explained many times I cant have bread....meat salad no bread. Ok no problem! Kebab turns up on bread so I chucked it in the bin. I rang them. Ok they will send a driver with refund (forget the fact I could have ended up in hospital!) Driver turned up gave money back and wanted me to give the kebab back so I fished it out of the bin, driver is kicking off at my front door saying ive eaten some and he wants his money back!! I said I cant eat it or I'd die, hes still kicking off that its not all there! I said he could have killed me. Rang the shop and they kicked off and argued with me that I ate some! Absolutely disgraceful behaviour given they could have seriously affected someone and they messed up. Avoid at all costs. Used to be good. Clearly dont care to the point of peoples health and wellbeing....
Read moreHave been a long time customer of Oliveras and always been happy with the food and service. Until tonight ordered double pepperoni pizza a margarita was sent partner rang the shop and was told to send that one back and a pepperoni pizza would be sent it was fairly quickly the pizza was disgusting and swimming in greese/oil it was running down the box partner again rang the restaurant and was told you complain about the first pizza having no pepperoni (which it didn't) and now complaining for no reason my partner was calm and respectful during both conversations with the shop and reminded the person we have long time customers asked for a number he could send pictures to and was told 'to not ring again and spend money elsewhere' Won't be...
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