I'm from Wigan and needed a cheap overnight stay near my parents for Dad's birthday and TBH, we weren't expecting much from the Brocket but it was the cheapest and nearest. How wrong we were!! I've not been out in Wigan since 2017 because of my health and it was a real eye-opener! Massive thanks to all the amazing staff is the first important thing to say.||I love watching Four in a Bed and we always play along when we stay away, so we went on holiday to Wigan with open and objective minds, based on the value for money. We're not as bad as to actually record the experience but this stay was so unexpectedly fantastic that I'm doing it like the 4 in a Bed form :-)||1. How were your Hosts at the Brocket Arms?||Absolutely fantastic, 10/10 A++++ from start to finish.|The staff when we arrived were friendly, efficient, professional, helpful with very speedy service.|I'm disabled and knew there wasn't a lift, so was a bit worried about accessibility (but hubby can always piggy-back me if necessary). Karen on reception went above and beyond by changing our room so it was easier for me to get to and she made sure we had a disabled parking space close to the entrance (free of charge!).||2. How clean was it?||Spotless were it mattered i.e. bathroom, bed etc. The only dust was on the window frames that are original to the old building, so obviously expected. The housekeepers obviously take pride in their work and pay a lot of attention to detail. The lady we met on the way out was lovely. ||3. How were the facilities?||We didn't expect much and just wanted to eat after work and travel. Previous experience with Wetherspoons food (years ago) didn't give much hope but there is a massive choice, especially when you don't eat meat. I loved that adults can get small portions; I can't eat a lot a time and it's embarrassing ordering kids meals for myself. |The food was delicious, plentiful, tasty. Service was great, excellent timings and great staff. Very, very reasonable prices and good offers that I actually fancied. Wish we could have had breakfast too but I'm not hungry in the mornings.||I was particularly impressed with the huge bath, loads of hot water, and just enough products to meet needs in a sustainable, environmentally friendly way. I hate all the little plastic products in most places and the refillable things that haven't been filled are almost even worse. This was a refreshing change that should be standard everywhere.||Good tea tray, plenty options, nice biscuits - I appreciate having bottled water but maybe this could be provided in refillable/reusable bottles instead of plastic. The glasses are lovely, much better than little plastic rubbish. Really nice touches all over, especially the art work commissioned by Wetherspoons from local school children featuring local points of interest - I was fascinated and would love a big version for over my fireplace in Liverpool to remind me of home. ||4. How did you sleep?||The bed was massive, very comfy and clean. Lovely pillows, slept like a baby (very unusual for me). It was really warm and cosy, the black-out blinds work perfectly and it was really peaceful. The only downside was the school-run traffic woke me up and went on for about half an hour but it was so nice, I managed another snooze afterwards. We'd definitely stay again but would ask for a room at the back, otherwise PERFECT!||5. How was breakfast?||We didn't have breakfast but the menu was really varied with lots of things I'd like to have tried, all at very good prices. I just don't eat in the morning much but I liked having the option if I wanted to without feeling pressured because it was automatically included.||6. Would you stay here again?||A big YES!! We had a great time on our mini-holiday to Wigan because of the Brocket and the team there. Most of our relatives are local and for any future family gatherings, we'll be staying at the Brocket!||Thank you again, Karen and everyone at The Brocket!