Never been so happy to get lost at breakfast time. We originally had another location in mind and we couldn’t find it. We walked past this place and heard the great music outside, looked like an interesting menu & decided to go in. I’m not a breakfast person by any means but we came to Windermere for a short holiday and this breakfast sent us home smiling. There was only 1 front of house staff at the time so he was a little pre occupied but very friendly & managed well. We ordered 2 poached eggs on toast, Eggs Royale, Pancakes & their Urban Fried Chicken. For the price we saw we weren’t expecting much but when it arrive they were huge portions of high quality food. Everything was perfect! The eggs were cooked lovely, their homemade bread was amazing. The urban fried chicken was outstanding super crispy fluffy French toast with a chorizo jam which was unbelievably good packed with flavour and added that great sweet salty flavour that I love. All in all a great dining experience in a fantastic location. We saw they have some sister restaurants close by and so can’t wait to try those out too!! Will definitely be heading back!!
Our order was: 2 x oat milk latte, 1 x decaf tea, 1 x flat white 1 x 2 poached eggs on toast 1 x egg royale 1 x urban fried chicken 1 x pancake stack With 10% discretionary service...
Read moreDo not visit if you have allergies.
Visited with my friend who is deathly allergic to eggs and nuts. Informed the waiter of this, and asked to see the allergen menu which we checked thoroughly. Also asked our waiter to double check with the kitchen after ordering, and heard him inform the chefs of her allergies. After a few mouthfuls of her food, she had an allergic reaction and we had to call 999 and give her an EpiPen. They had not labelled eggs on their allergen menu, and had not double checked with the kitchen over her order. The chefs told us they had not been informed of her specific order and therefore hadn't checked. There is absolutely NO excuse for this, and could have resulted in death, but thankfully we were lucky and this was not the case.
I recommend the restaurant implement much stricter allergen controls, and any change to the recipe and ingredients need to be implemented AFTER updating allergen list. It is a legal requirement to have this, but there is no point if it is not correct.
The manager did take her name and number, and we did not have to pay for our food, however this does not make up for the mistake made. Do not allow this to happen again. You could have all been responsible for a...
Read moreJust had an amazing meal at Urban Food House for the first time. We come to Bowness fairly often but hadn't come across them before until searching for somewhere different to eat earlier today. I cannot fault the meal, service or ambience at all. We only booked our Table with about 45 mins notice. The staff where all welcoming, friendly and couldnt do enough to help. Especially the owner, who we had a lovely chat with as well. Really friendly, hardworking man who deserves every success really. I had the Chicken Supreme Linguine meal and my Boyfriend had the Buttermilk Chicken Burger, both fantastic, we ate every bite plus sides. We where pleased to hear they also do breakfast as well as lunch and dinner so we will definifely be back. Great prices too and really lovely vibe, feels like a cool cafe restaurant you would find in London. It was also spotlessly clean with hand sanitiser and track and trace in place. The staff cleaned every table in between and after use and all staff wore masks. Would definitely recommend and will definitely be back. Thank you for a...
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