Greggs — Restaurant in Wirral

I’ve been a regular at this Greggs for years, but I’ve noticed the quality and customer service slipping recently. Several times in the past few weeks, I’ve visited only to find that they don’t have sandwiches available. When I asked a staff member about it, the response felt abrupt and unfriendly, with no effort to explain or offer alternatives. It’s disappointing, especially since this used to be a reliable spot for a quick lunch or snack.

While I understand that sometimes stock issues happen, the repeated lack of availability and change in the staff’s attitude is frustrating. Greggs has always been known for friendly service and decent food options, but lately, this location just isn’t meeting that standard. I hope they can address these issues because it would be great to see this branch return to the quality it...

Staff were very helpful and very polite. However always confuses me why the sausage rolls and pasties are always luke warm or cold. It would be miles better if they were able to keep these hot like other bakery. There sausage roll and pasties whilst hot are the best out of all bakeries just a shame you very rarely get them hot!!!!!! No queues quick service nice and clean inside. Even has a small.seating area if ya wanna...

Lovely and clean with very pleasant servers behind the counter. I ordered a vegan sausage roll and a club sandwich (i'm not vegan but these are fit) and even had a great bit of banter with the lad behind the counter over the whole is it/isn't it a sausage roll. My food was really hot and everything tasted great. Well done Greggs @ The Croft, you really showed how it...