Simla Spice Woking — Restaurant in Woking

The absolute worst customer service I’ve ever experienced. Charcoal was all over the naan bread I ordered to the point where I was swallowing bits of charcoal. Tried tearing bits off but couldn’t and left inedible. And I’m pregnant and shouldn’t be eating that. Called then and they wouldn’t help whatsoever. I order from here every week and won’t be ordering from here again. I own a restaurant myself and would never not help a customer if there was a...

I ordered a sag paneer and when it arrived there was no paneer in it. I called the curry house to ask why there was no paneer in it and they said it was because they use cheddar cheese and it had melted in. Completely shocked. When was cheddar cheese an Indian ingredient? So they say a dish contains something so different from what is on the menu. They wouldn't issue a refund and said I should have called them to ask for paneer specifically??? Is...

Well I'm from Birmingham and eat a lot of curries and Baltis, today I tried this place for the first time and I'd never eat there again, I had a Balti HOT and it was tasteless and full of oil, my work colleague had a chicken tikka bhuna and that was full of salt, the chicken was as tough as mine and the bhuna was just as tasteless as mine, either sack the chef or teach him for the love of...