Blu Barrel Bar & Grill North — Restaurant in Abilene

First time here. We joined a friend who recommended a new location for blu barrel we had not been to before. Seems like a great environment to watch foootball and other sports . Nice layout of tvs.

Street tacos are good just not very filling. Nachos had a “dusting” of ground beef. Could be alot more beef for the money thats paid. Liquor drinks seemed very watered down.

Now the customer service is a whole different story. They were 2 bartenders at main bar where we were seated. Not sure name of one of the bartenders. Our bartender listed on receipt was Angelica S. Bartenders were not courteous or welcoming in any way. In fact, they seemed annoyed by our presence as customers. Maybe they were preoccupied with personal life/families. Maybe they prefer a different type of customer, who knows? But when your in customer service you put out on a genuine smiling face and a positive vibe, not look like your carrying the whole world on your shoulders. It doesn’t make customers view your business in a positive light.

Customer service can make or brake a business. Businesses close down all the time. Local and national chains alike. One bad review may not affect your bottom line. That’s fine. Your business is in the hands of your employees who interact with customers. It should be a lot better than what we...

really disappointed with my visit at this location. i was very excited to try out the bar with my friend celebrating her 21st, but it just went horribly. we sat and were greeted by our bartender, dillon. he seemed nice at first but after giving us our drinks he spent countless minutes talking to girls on the other side of the bar. we had to wait about 20 minutes to ask for our waters. which i feel like should be a given with alcohol anyway? we sat there for about 2-3 hours and got no conversation or check ups with our drinks. he seemed way too interested in the young girls down the bar than getting us our waters and a check....

I've been waiting to review this place so I could try several of their different options, and dang it's great. The service is great, consistently but not too frequently checking on you. The food is really great the picture is the smokey bbq hamburger which is amazing. Also if you don't want hamburgers they have an amazing chicken ranch sandwich, in my opinion good competition for the best in town. Also great music and plenty of things to watch if you want too just overall a great atmosphere. Highly recommend it as a must...