Taco Bueno — Restaurant in Abilene

I've visited your establishment quite a bit recently. I always use the drive through. On one of those occasions, it was a young man working the window, and he has been the only one to ask if I want the regular or fire roasted salsa. The rest of the employees just put salsa in the bag and hand it through the window, and don't even say "have a good day" or anything like that. On the occasions that I haven't been asked, I've asked for it. Typically it is a younger black woman working the window, and she usually says "we're out", doesn't apologize or anything and slams the window shut. At 4:53PM today, I visited your location, and both the black woman and a white woman were working the window. I asked for fire roasted salsa, and both of them said that you're out. I found it to be odd that you're supposedly "out" of it on so many occasions, so I went inside, and voila, the salsa bar was FULL OF IT. I got the white woman's attention, pointed at the salsa bar, and said "you do have fire roasted salsa over there", and I KID YOU NOT, she says, "(rolling eyes) ugh, I am not walking from the drive through window over there to get it." You can imagine that frustrated me greatly, so I followed up her response with, "that's called laziness...." to which she rolled her eyes again and walked off. So for you fine patrons in this city that visit this location, be fully prepared to be lied to by multiple staff. Apparently they're lazy and just flat don't...

This Taco Bueno is located at 825 N Judge Ely Blvd in Abilene, TX. 79601 My 2 friends and I sat down and waited for our food, and they called us pretty soon. I ordered 1 beef quesadilla and 2 beef tacos and 1 beef burrito. Our food came straight from their register counter to our table in a short moment to get it there, and we started eating. I noticed that my beef tacos were cool to cold by touch and the ground beef is very finely ground up as if they do not want to use very much when they make them and the beef was cool to the touch and unseasonably flat tasting. I discovered my tacos were made the same way. Very finely ground beef like it was grits and no flavor and cool to cold throughout the food. I have not eaten at Taco Bueno in years, and the last time I did was at this same location, and I had a very disappointing meal. If you like cold food, cold tacos and cold quesadilla, and cold burritos right off the preparers' cooking line, then Taco Bueno might be just what you are looking for. I believe that food that is supposed to be cooked hot should be served hot in the first place. I did not bother to go to the counter to tell them what is wrong because I will never go back to Taco Bueno ever again, even at the simple suggestion of my friends like this time. I do not like cold Mexican food that is tasteless and supposed to be cooked properly and hot when...

no joke this taco bueno is slow as heck. People are not exaggerating with their drive thru wait times. Even as I type this i'm still in line 15 min later waiting on two party tacos and a taquito. I get up to ther window and they say it'll be like another 5min on the taquito...i asked to just substitute with a third party taco , ...but apparently it's been cooking since I ordered 15 min ago..lol..ok in used to work in ther food industry and that basically means .....it was dropped when I got to the window.. you really gonna sit there and tell me it takes 20 min to make a 99 cent taquito? XD rofl. Anyway..just don't go through the drive thru. Id imagine that they are a bit faster inside, but don't quote me on that. I understand being short staffed, but this is EVERY TIME. I live close to judge ely and this is the only taco place on this side of town besides taco casa on highway 351. I'm willing to drive the extra 5 miles or so to go to taco casa at this point. Id get back home with...