Rosa's Café & Tortilla Factory

My whole order was wrong. I was pretty upset as me and my husband were looking forward to what I had ordered. We dealt with it and ate what we could of it though not much. I called the next day to speak with a manager and let them know our order was made wrong. The manager apologized and said they would replace the order to just write down his name on the receipt. We didn't even really want to eat it again but I guess. So we go down there and there's a different manager on shift I explain the fact that I talked with a manager earlier in the day and that our order is supposed to be remade. The manager says fine but he can't replace the order through the drive thru and I have to go in the restaurant. I was like fine I guess, I'm glad that I wasn't in my pj's or leggings at this point. I park and go in explain the situation to the cashier to which the manager comes out and says he'll replace everything. They call my order number and the lady that serves me says very fast and monotone "sorry about that, thank you" I grab my food and leave. 1 item was still wrong but I wasn't gonna deal with them again. The thing is when a restaurant makes your order wrong they should try to do everything in their power to correct it. Not make me have to tell my story to 5 different people each one having no clue. And make the customer have to be inconvenienced by having to go in the restaurant to get the order replaced that they made wrong in the first place and then give rude customer service about it.