Luigi's Pizza and Pasta — Restaurant in Abington Township

Ordered delivery that was expected to be ready in 15 minutes. Upon arrival (45 minutes later), a woman called to verify the address and a few minutes later a man appeared with a small box holding my order and practically shoved it at me. I had specified in the special instructions that I had an allergy as well as a request for utensils, a substitute dipping sauce and to remove an ingredient in the salad. I knew they had not read the special instructions initially because there were no utensils. I then proceeded to check the rest of the food and discovered the dipping sauce had not been substituted, nor was the salad made correctly. After spending $30 on ziti with sausage and buffalo tenders and fries I attempted to call the delivery driver back to no avail. I call the restaurant and tell them whats going on and what I need to rectify the situation. They go over the order and reread the entire order in addition to the special instructions which had been missed the first time. The driver came back to deliver the items and aggressively honked his car horn to let me know he was there but couldn't be bothered to get out of the car to hand me the items they missed nor offer an apology for the mistake/confusion.

The food lacked flavor and was not worth the money or effort to get the order right. The staff does not seem to have a good sense of customer service values. I would not spend money on food and delivery from here...

I do not recommend Luigi's anymore. This July 3rd afternoon we spent $28 for a STUFFED meatlovers pizza and they made us a glorified two sided thin crust pizza with a minimal amount of toppings scattered inside. It's like the owner told them to cut down on the toppings they use in order to cut cost due to the pandemic.

And I understand that the pandemic has hit restaurants hard, so Luigi's raised their prices. However, you shouldn't cut down on the quality of your food too. And take advantage of the customers who paid their hard earned money for a good service. You used to actually make a decent stuffed pizza that was STUFFED with toppings and NOT thin.

Maybe whichever one of your cooks who made our glorified thin crust meatlovers pizza on July 3rd should order a Stuffed meatlovers pizza from Pizza Box in Glenside so they know what a stuffed pizza is suppose to look like. At least with Pizza Box, their stuffed pizza is high quality with cheese both on top and inside and it is actually stuffed with toppings.

In short, if you want a high quality pizza in Glenside go to Pizza Box. You always get what you paid for and they "Don't...

I never wrote reviews but wrote the glowing review below recently. I ordered the same thing tonight and feel I have to retract the below. Tonight I received what looks like a foil bowl of thin brothy soup. It has literally one tomato chunk and not a single slice of garlic. This is not even sauce at all. After driving in the rain to get it and arriving to find three customers with NO masks on, and three staff members with masks under their chins and one scratching nose out at register I’m wondering if we should eat there again. I couldn’t be more disappointed since this was one of the businesses we hoped to help support during this time. Feeling now that they are not even trying to meet required safety standards for staff or customers.

I ordered the appetizer of mussels in red sauce with a side of garlic knots... They were amazing!!! The mussels were average size but the sauce was incredible. Big slices of garlic and tomatoes with that rich acidic tomato flavor you hope for. I tore up the garlic knots to drink up every bit of the sauce! I will be craving it until I order again sometime soon. Compliments...