Union Jack’s – Came in for happy hour but there was nothing happy about it! I stopped at Union Jack’s Old Glory Pub in Glenside with a friend before dropping him at the Jenkintown train station. We had about 50 minutes to spare and I’d heard good things about their wings, so we decided to try it. Unfortunately, our visit was one frustration after another. We were seated outside at 3:59 PM and told our server we were short on time. We immediately ordered: a beer (happy hour), a cocktail (not on happy hour, fine by me), and two happy hour appetizers — wings ($10) and poppers ($5). The beer came quickly, but my cocktail took about 10 minutes despite the place not being busy (two other outdoor tables already had their food). When the drink finally arrived, it was dripping down the stem. No napkins were provided, and the server had already walked away. I had to call after her to request some, only to be told she’d be back — (a neighboring table offered us some of theirs, saying they had to ask too.) At 4:17 PM, the server returned to inform us they were out of poppers — one of only three happy hour food items. This should have been mentioned when we ordered, not 20 minutes later. At that point it was too late for me to order anything else for dine-in, so I decided to get 20 wings to-go (to share with my neighbor, who loves their wings) along with onion rings. The wing menu lists “Mild, Medium, Hot & Suicidal” sauces as included, and says “Specialty Wing Sauce add .25 for each 10 ordered.” I confirmed with the server that the specialty sauce fee was 25¢ per 10 wings, so I ordered three sauces and asked for the included mild on the side as well. At 4:30 PM, my friend’s wings finally arrived — giving us barely 10 minutes to eat before heading to the train. We asked for both checks (one dine-in, one to-go). Both bills were wrong. The happy hour wings were charged at $12.99 instead of $10. The to-go wings ($26.99 on the menu) were charged at $30.15. When I questioned this, I was told the extra was for sauce — but now it was “79¢ each for to-go” instead of the 25¢ I was told earlier and that was printed on the menu. At that point we had to leave for the train, so we just paid and decided to call later. At 5:00 PM after dropping my friend at the train, I called to speak with a manager — none on duty. I left my name and number. At 9:30 PM, still no call back, so I called again and spoke to the bar manager, who listened and said she’d speak to the owner. She called back the next morning to say the owner would refund me $2.52 (the difference between the price on the menu and what they actually charged) but couldn’t put it back on my card — I’d have to come in and pick it up. That was it. No apology, no offer to make it right, no incentive to return! This wasn’t just about $2.52 — it was the entire poor experience: slow service, lack of communication, incorrect bills, misleading menu pricing, and an owner who clearly doesn’t value customer satisfaction. With so many options in the area, I choose to support businesses that appreciate my business. This one does not. And for the record — I did not return for the $2.52 and the wings weren’t even worth...
Read moreIn the heart of Glenside, PA, lies a treasure trove for those in search of an authentic pub experience, Union Jacks Olde Glory Pub. From the moment you step in, the warmth and charm of this local watering hole envelop you, offering a cozy retreat from the hustle and bustle of daily life.
The beer selection at Union Jacks is, simply put, awesome. Whether you’re a connoisseur of craft brews or someone who appreciates a classic lager, there’s something here that will perfectly quench your thirst. Each pint is poured with care, ensuring that from the first sip to the last, your beer is exactly as it should be.
But what really sets Union Jacks apart are two things: the wings and the people. The wings are to die for, boasting a perfect blend of flavors that tantalize the taste buds and leave you craving more. It’s no wonder they’ve become a staple for the regulars and a must-try for newcomers.
The staff, led by the super awesome Andy, the owner, takes hospitality to the next level. Andy’s presence is a testament to his dedication, ensuring every guest feels taken care of. The staff’s friendly and attentive service makes you feel like part of the Union Jacks family from the moment you walk in.
For football enthusiasts, there’s no better place to catch a game. The atmosphere during match days is electrifying, with fans coming together to cheer on their teams. It’s a community of passionate supporters, where the game is loved and celebrated in true football spirit.
Union Jacks Olde Glory Pub earns a well-deserved 5 out of 5 stars for its exceptional beer, delicious wings, outstanding service, and vibrant atmosphere. Whether you’re a local in search of your next favorite spot or a visitor looking to experience the best of Glenside’s pub culture, Union Jacks is a destination that promises a memorable time. Here’s to many more visits to this...
Read moreOne does not simply walk into Union Jack's for the decor or atmosphere. You come for the beer selection and the wings. The beer list changes frequently (no longer updated on their Facebook page I guess), and my beer-knowledgeable friends come here frequently because the beers are worth the trip. (Well, there was the one that reminded us of a Yankee Candle, but that's not UJ's fault.)
The wings are tasty, good, and famous, available with several heat settings, or other sauces.
The service is very good—attentive and apparently reasonably well-informed about the beers—even if there's sometimes a wait just because there aren't scads of staff to actually wait on tables. (Meaning: one waitress for the whole front room, some evenings.)
This is a regular spot for me and my wife and friends, and we expect to be back again and again.
The back room has been opened to the spring, summer and fall air, but has roll-down windows and heaters for winter. Still noisy, but a great place.
Note: my friend's piece of fish in his small Fish and Chips was enormous. Made me briefly regret my choice of...
Read more