I have worked in the area for years and drive past this restaurant daily and decided last weekend to finally give it a shot as I had heard they served poutine. The girlfriend and I went over last Sunday the 15th at 4:15pm and were treated to one of the worst dining experiences either of us has had. To make a long story short I will simply list the issues that occurred in the 50 minutes we spent there.

1. Waiting at the host stand for multiple minutes as multiple staff walked in and out of the establishment right past us no less than 4 times without a word.
2. As a couple we are both 30 and starting from the first introduction to our server to the last interaction we were referred to as "kids" no less than 7 times.
3. The tables are served water as starters prior to drink orders being taken (rather common of course) however they are normally not out of plastic glasses nor are said glasses normally dirty.
4. Due to every table starting with glasses of water each table must have those cleared off at the end of each flip of the table. The servers seem to dump said water into the floral arrangements in the outdoor patio area instead of bringing full water cups into the dish area (odd choice but go green I suppose!). This practice led to a server dousing my left side in water before we had even seen our own server for a drink order.
5. We ordered poutine as an app and a pasta dish with salmon along with a burger and fries. I happen to enjoy medium rare however am always nervous about it in restaurants so I make sure to ask my servers if medium rare tends to go over well in the kitchen or if it would be a safer option to order medium. I was assured that the kitchen would have no issue with medium rare (since the other dish was a pasta and salmon cook times should not be hard to nail). The burger came out so well done I could not find even a spot of pink, and there was plenty of black charing. When the server finally came over to check in on our food and noticed my barely touched burger she asked if it was OK. I reported the issue and since it had taken so long to see her from the time we had gotten our food I reported that I would not need a new one cooked up (my date had gotten nearly half way through her food and was looking for a box).
6. The bill was brought over once I asked for it after reporting the burger and asking for a box for my date. The bill came to $101 prior to tip. Once again..... poutine, salmon pasta, burger ( that was not eaten due to it being cooked completely wrong and reported to server) and one soda as my date had water. Dining out has been going up in cost and I certainly expected a bill reaching into the 80s but for such a subpar experience it was rather shocking.

I believe some rather large adjustments to staffing need to be done for me to want to revisit this establishment. The venue is cute and is a shame to be wasted on such a poor experience.