Pizza Hut — Restaurant in Ada

I placed my order for curbside pick up on the mobile app and waited until the quoted time for pick up. When I got to the business I followed instructions from the app and called to let them know I was outside only it rang and rang and rang until it rolled over to a call center, I explained to them I was at the business outside for pick up and they transferred me to three different people to assist me with placing an order. I became frustrated and hung up, got out of my car and knocked on the glass door, I could see lights on but no one inside. I got back in my car and tried calling again, same call center picked up so I just hung up. A driver pulled up and I ask him if I could speak with the manager, she came out with my order a short time later and I lashed into her. I was mostly frustrated because I can understand being short staffed and busy, but if no one is going to answer the phone there needs to be an alternative so customers aren’t wondering what’s going on. The manager was very patient, apologetic, and understanding. She let me rant and rave showing no sign of offense and I went about my way. I rarely act this way and I have to say I’m quite ashamed of my behavior. I just want to give kudos to that young lady for not only her patience but her kindness towards someone who should not have treated her that way! I forgot your name but I’m very sorry. Thank you for all you do to serve...

Ordered four pizzas and cinnamon sticks then was only allowed 2 very small containers of ranch then I had to pay $.50 for the rest. Pick your battles so I bought my ranch and went on. Then realized we didnt even receive the cinnamon sticks. I tell them but receive no apologies just that it would be finished in 8 minutes. When the woman told the kitchen they forgot cinnamon sticks a kitchen worker threw something in anger. After paying attention I notice not one worker had gloves on and there was bare hand contact! Very dirty ceiling and vent hoods which is simple proof of lack of maintenance. Very disappointed and the food was not that great....

Never go to Ada Pizza Hut. I had perfect service when I ordered (full bars). They got my name wrong after I said it and spelled it 5 times leading to them trying to give us someone else’s order. Took my phone number wrong. And had our order completely wrong. When I told her our order was wrong when I go to pick it up she was like oh did you call in? I’m sorry. That’s it then gave us the completely wrong order. Didn’t offer to comp our meal since THEY made the mistake or redo our 2 messed up pizzas. We wound up paying full price for 3 pizzas two of which were different from what we ordered. Completely unprofessional, do NOT order take...