Mario's Deli — Restaurant in Addison Township

This place is a hidden gem . Right off of lake street and 53. I’ve been coming here since I was 10 years old with my dad. Haven't been in quite some time so I decided to try it again. Well the experience was great. The owner is extremely gracious and polite , the lady preparing my food got everything correct and made sure that I had everything needed for my order . And then when I left 10 minutes later they call me to tell me that my card had somehow been double charged and that I was more than welcome to come back and get the cash or a gift card or put it on the debit card, he left the decision completely up to me. No only did I appreciate the honesty , but I also appreciated the transparency and ability to give excellent customer service . I have to say I’m impressed, and the food is just wonderful. I got the meat lasagna special with a side salad and piece of sausage …it truly is a wonderful meal. Great place great food great people....

The Italian sub is top notch and a great value. Specials are very good as well. The biggest problem with this place is the woman who usually takes the orders. Never smile or a thank you. I think she's the wife of the owner. Nothing short of mean would describe her. She once yelled at me for walking on a wet floor on one of my visits. I've been coming here for years and you would think she could show some kind of appreciation for a loyal customer. Unfortunately this is never the case. I just picked up a sub today. Same miserable human being. If I didn't like the sandwich so much I would stop coming. I complained about her to the owner regarding the incident with the wet floor and he couldn't be more apologetic. Hopefully this critique makes it's way to her and has some lasting impact. I'm not holding my...

Verrryy sad. An end of an era. Originally I thought that il Romano would be moving to Mario’s deli having a seperate restraunt inside. Unfortunately, Mario’s deli just sells their items and they look old and unappetizing. Sad because Me and my family would go to romanos ALL the time and they’re food, service, ambiance, and owners are amazing food was always fresh and great but it’s just their items are sold at Mario’s deli. Mario’s deli their food looks a little unapettising. It looks like the arancini have been sitting in the case for days.. not just their arancini but even the pastas and salads . They are not representing il romanos the way they should. However I give 4 stars for service and friendliness. I will give them another try for their subs...