Rosati's Pizza — Restaurant in Addison Township

So I order pizza here yesterday during the polar vortex. I was happy they were open and willing to deliver. I said I know it’s issue the weather today when can you be here with the huge order I got. He said 11:50. I said that great cause our people take certain lunch hours. When 12 comes by and no order, I called, they said he loading up know, you are 5 mins from us, he will be there shortly. No problem just getting status. Well he lied. I wait for another 30 minutes and call again. He told me he was there, I said I’m waiting here he is not. He said he will be there. So he finally comes, I give sign for the food. Well they forget the dressing for 2 trays of salad and serving utensils. I call they said they would drop back off. Then he forgot to give me a receipt. I call the manager later In the day to advise this is almost $700 and I need a recipe to get reimbursement from my company. He can not get my email right so he said a driver would drop it off since we are so close. He apologized once and said if we orders from them again he would give s small discount. I won’t do that again. Stay away they are very incompetent there if placing large orders.

Oh and the kicker, when the driver dropped off the recipes they gave me a cheese cake for all the trouble I guess, check the photo, full of mold in the Facebook or Yelp, can’t post on Google for...

Carryout order, angel hair pasta with meat sauce. Got home thick spaghetti and not a meat sauce, it was sauce with pieces of ham?? Were just going to keep it but when tasted the sauce tasted like tons of lime juice had been mixed into the sauce! I really hope it was not intentional as my dil actually called the order in to the "wrong" Rosatis, we order from addison but she didn't realize she dialed Elmhurst. I had a credit and obviously since it wasn't addison they couldn't see it unbeknown to either of us I insisted on my credit and they gave it to me but makes me wonder if out of spite the lime sauce was a message. The pizza was ok but if any of you think this pizza is good go to Rosatis in Addison its so much better. My hubby took pasta back guy didn't even know what angel hair pasta was! Said sauce tastes like it tastes he offered a credit and all we will be purchasing with credit is soda pop as we pick up food at Addison location where their sauces dont taste lemony and know what...

Just went there to get a $5 slice and pop deal and their door was locked. When I called to inquire, I couldn't understand what the person was saying I was going to ask him to repeat what he said, but he didn't give me a chance and just hung up on me. I called back to inquire why he hung up on me, and I still couldn't understand what he was saying, but this time I hung up on him after telling him I was going to give him a bad review. So, here we are. This review isn't necessarily aimed at the company itself, but the person who answered the phone and hung up on me. The pizza is good, and I'll keep going there. I'm giving a 4 start review instead of a 5 star review because of this. This may seem petty to some, myself included having worked in the pizza business for 20 years, but I also didn't take my meds and am easily set off, so here we are. The person who was working at this location at 1600 hrs on the 13th of March, was rude. Thank you and...