poor quality of food customer service from a so-called manager at his cashiers are very very poor. I have never experienced such horrible customer service! when a customer is coming to get a replacement when their first experience was unsatisfactory and then they give the customer a hard time on trying to redeem Replacement order off instruction that were and only be given by a Taco bell employees and was offered in the first place instead of getting my refund .So-calledManagerAnd cashier not wanting to provide me with their first name so I can place a formal complaint shows that they are demonstrating very poor behavior when it comes to customer service and working for a franchise with Will damage your company greatly if not removed and I'm sure other customers would say the same due to other reviews There is only one real reason why a company or a franchise would not have a 5 star reviews it's shows how their employees aredemonstrating very poor behavior when it comes to customer service and quality of...
Read moreWe went into this location tonight and had a $70 order for a party we were having. While at the counter I proceeded to pull out all the items to count to make sure I had the right stuff.the cashier proceeded to argue with me and tell me that everything was there. When in fact we were missing 2 crunchy beef taco Supremes.as I was explaining that we were missing the tacos the cashier was arguing with me. I was physically showing her that we were missing these items.and she kept stating no there there there in the box when in fact she could physically see that they were not. We then ordered a grande party pack supremew no tomatoes... So that should be a total of 12 tacos with no tomatoes and again in fact there were only five tacos in the box that had no tomatoes. This is very poor customer service in my eyes and this is not the first time at this location that me or my family have had issues with ordering we will most definitely not be returning to this location instead we will go to the...
Read moreFirst off. Taco bell is my favorite restaurant that offers a variety of vegetarian dishes. I ordered 2 spicy potato tacos with rice added on each. The menu stated $1.00 each. It wrung up $1.29 each. I explained over the intercom that the menu price differs from the screen price. Tiffany advised that her manager said the price changed and there wasn't anything they could do about it. I mentioned that when the price of changes the menu price should change as well. You simply don't change one without the other. Once receiving our order. 2 beef tacos had no meat and 1 potato taco had no potatoes. This prank is unacceptable. So for me correcting a isuue goes to show that this particular staff or person doesn't respect the franchise first and the franchise customers thoughts second. I feel very disrespected for speaking my opinion. If time prevailed i would of returned to the location and asked for a...
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