This subway needs a serious check in
The customer service is just ok, there's one lady that works there that is great, the rest of the crew is not rude or mean or anything but just like they are so miserable to be there, and I get it that might be the case but we all have a job to do and customer service is part of this one.
Where it lacks the most is the food, the most important part
They are often out of common meats like roast beef, the veggies aren't always the freshest which is ironic considering their slogan is eat fresh. And lately the amount of food they put on the subs has decreased so much it's not even funny. For example my wife ordering a fully loaded all veggies subway club, and without saying a word they don't put roast beef on it because their out and they put 3 veggies on it, and not much of the 3 either. I ordered a chicken bacon ranch with double meat because I don't get veggies on it, it had one very spread out thin layer of meat on it.
This is just the last experience, we keep going back every so often to give them another chance because we aren't trying to be picky or critics or anything, it's subway.. But this might be atleast consistently the worst I've ever seen subway get.
I hope they wake up soon and fix this place. It used to be a nice option especially for something quick...
Read moreMy family and I stopped here on March 26th on ur way to Florida. I was severely displeased by the overall attitude of the employees working!! We walk in an both african american workers are almost purposeful making dirty faces if not to get us to leave to make us uncomfortable. The line started to back up because these two women had no motivation to be at work at all this particular day an seemed to be moving very slow on purpose even though we were not in a rush per say just very hungry from driving. There was a manger behind the counter on her phone not doing anything. She had stepped forward to help with the people on front of us because they were having a gift card issue but then quickly stepped back to her phone an did not proceed to check my family out because we had already finished our subs an the worker was working on the next man's order. we stood there awkwardly with my three kids taking up the line just waiting to be cashed out. very sad with how that company was run, I have never seen employee's look so...
Read moreThey don’t even deserve a one star . Me and my mom went in to get subs and instantly the toaster not working . Red flag already . But we still wanted food. The girl there on may 14 at seven whoever she is was just plain rude . I asked for light vinegar and oil she proceeds to put a lot in there and said sorry you said one line and still puts more on there I still wanted my sandwich still Being nice to her . My mom wanted her veggies on the side because she was gonna warm her meat up at home once again we accepting the toaster down but we still wanted the sandwich . She then starts taking my mom sandwich apart at this point my mom doesn’t want the sandwich I’m paying for mines she hands me my money says have a good day all rude I’m like I don’t have my sandwich . I notice my change is short she has rung me up for the wrong sandwich I tell her to give Me money back I don’t want it . The service was a zero out of zero been living in Adel 10 plus years and this is the worst restaurant in Adel . Definitely need new workers won’t...
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