Here's the scenario:
I walk into The Clubhouse for the first time in my life. My girlfriend walks in behind me and goes into the bathroom with one of her two friends. Her 2nd friend sits at a table for us all to go to in a few minutes.
I walk up to the bar. I order a bottle of beer. The bartender (a shorter woman in her 50s-60s) asks me where I'll be sitting. I point to the table that my girlfriend's friend is sitting at. The bartender looks at me and says "I was told not to serve them." I said "I'm sorry.. What?" she repeated herself. Again, I've never been to this establishment in my life. I ask her out loud "sooo.. Are they (we) banned?". The bartender shrugs her head and cannot give a straight answer.
I shook it off and walked outside. I waited a few minutes. I come back inside and another older lady with darker hair is trying to shuffle my girlfriend and her friends out of the women's bathroom. The only excuse they can give is that there were people that looked like them that caused problems a week earlier (no one in my group had been to the establishment at any point in the past month).
The manager or whoever yelled at all of us as they kicked us out of the building. I yelled back because it got heated and she was very unprofessional about the entire situation, and was insulting everyone in the group. She snapped back at me as I walked back to my car and insulted my height as well. I am very perplexed, as this all happened in a span of 5 minutes.
As I left, I said "thanks for the hospitality, it's my first time here and I'm never coming back."
She retorted: "good, I hope we never see you again."
This is was my one and only experience with The Clubhouse. I was unwelcome from minute one, and they disrespected everyone I was with for an unwarranted claim. The manager working on April 10th at around 4:30pm was the most awful representation of someone running a business I have ever seen. She made assumptions about us based off of how we looked, she insulted my appearance, and then laughed at us...
Read morePotential Held Back by Staffing.
The Clubhouse Bar & Grill offers a decent experience, hitting the middle ground in several aspects. The food itself was good, no major complaints there, and the prices were reasonable, which is always a plus.
However, the major drawback during my weekend visit was the severe lack of staffing. The place was clearly very busy, yet I only observed two employees trying to manage everything. This resulted in exceptionally long wait times for everything – from ordering to receiving our food. We also went without drink refills for extended periods, which was frustrating.
While the food and prices are commendable, the poor service due to understaffing significantly detracted from the overall experience. If The Clubhouse could address their staffing issues, particularly on busy weekends, it has the potential to be a much more enjoyable spot. For now, it's...
Read moreThe staff is always amazing. The food is pretty darn good. Our group normally spends $300 plus. And we always tip good. The other night we stopped in for dinner. So our food comes out. Meanwhile people kept asking for our extra stools but we had friends coming. Then the owner comes up asking us to move to another table apparently his buddy’s wanted our table keep in mind when we arrived plenty of open tables where available. He did offer a bucket of beer but I was just trying to eat our dinner. He continued to stalk our table until finally I picked up all are food and drinks to move to another table. I hated the way this was handled. The rest of the staff is so nice and accommodating and seem to remember us from other visits. Maybe a new manager. I think we will be finding...
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