Kindred Spirits Coffee — Restaurant in Alaska

Came in today and the two young girls were not only rude, but needs a big lesson in “customer service.” I asked for a 8oz almond mocha with almond milk. She said okay. Once I received my drink I tasted it. You couldn’t taste almond milk so I asked if it was a almond mocha with almond milk. She replied yes. I then told her nicely that it tasted nasty ( not rude or snarky) and she asked if I wanted her to put more almond milk in. I told her no ( because at that point I would’ve paid extra for a new drink) she says have a nice day and slams the window and walks away. I had to beep my horn just to get someone back. The second young girls comes to the window and I ask if she is the manager? She says no. So I ask what is the other girls name. I’m met with a smirk and slight laugh when being told her name. Dunaan or something. I then ask the young girl if this is how they treat people? She states no, but she did ask if you wanted it remade and you said no. I said, I did not say that and neither did she. She asked if I wanted more almond milk not a remake, so don’t say things that are not true! I’ve come to this coffee shop for years and never treated how I was told! Very sad and I definitely know both those...

I ordered my regular red bull smoothie from kindred’s and got an Italian Red Bull instead. The barista wrote on the cup that smoothies don’t get cream? But every time I order from 5th ave and I say extra whip and extra cream I get exactly that. So I’m a bit confused?

I didn’t like how they didn’t reach out to see if maybe I’d like to cancel my order or confirm what I was asking for. Usually that’s what the restaurant/coffee shop would do. I’ve even been called and told how they had to charge me extra money. Horrible customer service from diamond kindreds. Your business shouldn’t be on DoorDash if you can’t reach out to your customers need be. I filled juked considering I get my smoothie from 5th ave almost...

What wonderful service and coffee. To all the complainers Out there just be grateful You have a cup of coffee. I remember a time when there was not a shop on every corner and most definitely A. Time When you couldn't have one delivered to you by car.

This is one of the many joys my daughter and I share. A mocha and she orders a hot cup of Toto. She means coco but she's only three. Every time I go there Iam greated with smiles and great service. They ask if she wants the works. She's says yep. One Day she won't say Toto anymore but I will remember all those times. LIFE is too short to precious to fuss over a cup of...