McDonald's — Restaurant in Alaska

Very disappointed in the customer service from the manager Frankie I had gone through drive thru, placed an order for 1-20 count, 2-10 counts, 1 6-count, 2#3's, and a 4b all with med fries, 2 rt beers, 1 coke, and a sweet tea, get home, no receipt, and no 4b. I call, I get hung up on the first time, I call back and Frankie says he'll replace my missing food but I need a receipt, I inform him I don't have a receipt but I have my bank charge. He then tells me it's my responsibility to get a receipt, so I'll need to bring my bank info tonight or tomorrow in order to get my missing food I won't fast food, this customer service sucks! I'd rather go to Sonic this this place ever again You lose to many customers, there...

The absolute best McDonald's in Fairbanks bar none!!!! Never a wrong order, not ever made to wait, the crew is very nice and makes you feel like you matter. I have been eating at McDonalds for 42 years even had my 1st birthday party at the 1st McDonald's in Pittsburgh Pennsylvania, I totally stopped going because of the one across from wal mart could not get anything right not even proper assembly of the food, was always made to wait with a road cone on my roof, the crew was rude and clueless. But this McDonald's restored my love for the food and even know I have to drive across town after already traveling 50 to town I do it just because of this place. Cant say anything wrong, I can just recommend you...

This is probably one of my favorite locations to visit here in Fairbanks. I’m not sure if it’s just kinda on the opposite side of town from the bigger shopping centers like Walmart, but it doesn’t ever get aggravatingly overcrowded and busy, the staff have usually been pretty polite as far as I’ve noticed as I’ve never had any complaints to say. The establishment was also clean which is always a big plus obviously considering the volume of traffic through there. My favorite thing to get every time regardless of the weather is a hot fudge sundae and it is Amazing! So overall pretty awesome joint, my favorite location and...