Subway — Restaurant in Alaska

This location has consistently the rudest employees and longest wait times. I went in to order and the guy exhaled a dramatic sigh after every request to add an ingredient to the sandwich. He eventually gave up and began yelling at the person working the drive thru to switch with him. Everyone on shift huddled in the back bickering. Five minutes later a woman dramatically started putting on wilted vegetables that I didn’t ask for. She looked at me like I was asking her to give up her first born child when I asked not to have lettuce since it was so wilted. Note, the station was not clean. Tuna was smeared around. Most containers had a vegetable that didn’t belong in it. After that I decided to try again (because people can have bad days and maybe turnover could work in their favor). Turns out, the employees are equally standoffish, apathetic, and dramatic via drive thru. Looking at the sandwich, the order was wrong (incorrect toppings). In addition, the meat tasted off. Had to throw it away. I hope that whoever owns this locations can learn how to manage a restaurant. They need to shut down and retrain or hire new staff. Also, a health inspection wouldn’t hurt because sanitation...

I ordered a sandwich on the kiosk today and received my food by the time I went home the food was made wrong. The sandwich had everything on it When I took it out …..I returned back to the store and manager at the moment Vivian refused to redo my sandwich And was giving me a hard time and was making me pay for it again even though they took my old sandwich and threw it away, she said it wasn’t their fault. I advised her. It’s not my fault either that there was an error in the kiosk when I ordered if there’s any possible way please that it could be Remade? After going back-and-forth I was totally nice to her explained the situation of the error and mistake and after multiple times of refusing, she just agreed to redo the sandwich and not charge me. I’ve ordered this sandwich for years multiple times using the kiosk not sure why this time The drive-through kiosk did not go correctly. The part that made me sad was just how customer service was handled in regards to this issue. The kid that handled my order was fine, but the manager was just in denial from...

Ordered the ultimate garlic roast beef n it was the skimpiest sandwich I've had from Subway ever, I thought the ultimates were "more" or bigger or whatever. I literally could have just ordered the regular roast beef n asked for garlic aoli n it would have been the same sandwich. See pics. I ordered lettuce, onion, spinach, olives, oil, and pepper on my sandwich. Oil was missing n had a sprinkle of pepper if that, and you can see the almost non existence of everything else. The ends of my sandwich didn't even have any toppings. My bf ordered a double meat Philly on a flat bread but we realized after he ate most of it that they used the wrap instead of the flat bread, and don't think they did the double meat...was so thin he's currently searching for something else to eat. Next time we're going to...