We’ve ordered wings from Winkys for many years now. Our order is usually the same; extra crispy with extra seasoning. The last two times we ordered, our wings were really bare and not very crispy. This is the only reason I decided to call them to complain when I got home and noticed subpar wings, again. The man that answered the phone then handed the call to Stacey. I explained to her what the problem was and she was more concerned with proving me wrong than actually trying to rectify the problem. That’s what bothered me more than anything, the lack of customer service. If she would have offered to redo our order, I would have been happy to drive back and exchange the wings. But she spent more time arguing with me than trying to find a solution. Once I realized that she wasn’t even trying to fix it, I ended the call and hung up. It sucks because we really like their wings, but I won’t be returning to Winkys. Their service definitely left a bad taste...
Read moreI have been going to Winkys for 6 years now. Always great food. I order twice a month on average. Busiest times are during UFC pay per view events & major sports. Busy times may require 45min to 1 hour wait. Call in advance and ask for a wait time to plan accordingly. There have been instances where I have had to wait longer than the quoted time, but it's normal for food to sometimes take slightly longer. I have never had a bad experience. Never experienced any rudeness. Always friendly. If you leave without trying one wing, that's on you. Check the quality before you leave, just as you check a fastfood bag from nasty McDonald's or fake as...
Read moreCarry out or delivery only but the food was pretty good! We stopped here on the way back from the Kenai the other day and got wings, dirty rice and a Philly cheesesteak. We were surprised when we realized there was nowhere to sit and eat and had to smell the good food in the car in the way home. The food was all really good. The only thing I would suggest improving is the fries. Making fresh fries from a real potato doesn’t require too much effort and is hard to find a restaurant that cares enough to make them like that here in anchorage. Be aware that they only do dinner hours (4pm-10pm). We will order wings...
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