Burger King — Restaurant in Albertville

I usually stop in a couple of times a week when I’m tired and don’t feel like cooking. Tonight I stopped in for a couple of burgers and fries. I got home to an order that wasn’t correct. My wife’s burger had ketchup, that we specifically ordered without. When I ordered at the drive thru, it came up incorrect and I again asked for them to correct it at the window. My burger had enough Mayo to choke an elephant. I called to complain. Management informed me that if I showed them my bank app transaction on my phone( they didn’t give me a receipt) they would remake my order. Another 10 minute drive back to the store, I now have two burgers that are mostly correct while my cold fries are sitting at home and my drink is now watered down. I’ve tried to continue to be supportive of this location while they dealt with staffing issues, but no more. I won’t be back. Y’all had the chance to make things right, and you failed. Have it your way? Not bloody likely. You rule?...

(Drive thru - Albertville) Hi welcome to Burger King, would you like to make your day fiery and try one of our new fiery menu items? Sure – proceeds to order fiery menu items, Then we are told we don't have the pepper jack cheese nor any fire sauce, we also don't have any of the fiery chicken fries nor the fiery mozzarella sticks. Internal thought – so there are no actual fiery menu items that can be completed other than making them normal items, so then why are you promoting fiery items off of a menu that you cannot complete (rhetorical), henceforth, bad experience – going to a different fast food restaurant . Is this an isolated incident – maybe. Can it easily be fixed – yes, but who sells items off of a menu that cannot be completed as advertised . Update - the Burger King in Guntersville had every fiery item on the menu AND were able to complete my order in full - now we...

If you’re reading this review, don’t even consider ever going to this establishment. This Burger Kings is the bane of my existence, an absolute testament to man’s ignorance. It takes one presidential term, two 12 hour layovers, and at least 5 Pluto rotations around the sun to get through the drive thru. The employees are so not interested in anything when it comes to customer service that I could get better service from my grandmother today if I asked her (she died in 2007). In all seriousness, this is the most god awful Burger King I’ve ever been to in my entire life. This place needs to be completely leveled, destroyed, and built into something else entirely different because no amount of corporate intervention is going to fix a problem that has been this terrible for this long

Please get rid of this Burger King, it made me stop...