Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Albertville

I have given this store this store many chances in the last three years. I really have. But they seem bent on auguring themselves into oblivion. Twice in the last year my online order has been ready when I was told it would be. Normally they have not even started it when I arrive at the requested time, yet every single time I go there they have employees standing around doing nothing! The inconsistency of the product is legendary, which can easily be explained by the revolving door employee problem they have. I have never seen the same person working twice, and I have ordered on every day of the week. The health department would have a field day if they ever took the time to inspect it. I am truly amazed this location is still in business. It looked like it was closing a little more than a year ago (yeah!), but no such luck. The owner simply doesn't care, and neither do the employees. But customers clearly have low expectations and are will to hand over money to anyone, no matter how bad the product and/or service. Just don't go there you...

I wouldn’t take the time to write this if it was just a single bad experience. We have been ordering from this location for about 7 years or more and the last 6 months have been really bad. The owner or manager of this location continuously is leaving undertrained and overwhelmed high-school kids to work through the busiest nights of the week. Friday and Saturday nights are your busy nights and a manager should be present! I’m tired of entering this location and seeing 5-8 customers, all frustrated, waiting on orders that should have been completed already. The employees are doing everything they can, but there is a lack of leadership and the employees have not been set up for success. We are loyal Papa Murphy customers and want this location to thrive! Make some...

I ordered a pizza “they” asked me to do a Large size cause it was almost closing time which I didn’t realize at the time when I was there so I did just that. I asked for the Stuffed 5 Meat and I asked both the employees that were there if I could add Pineapple to my pizza “No Problem” is what I was told. I get home at 8:02pm and realize they forgot the Pineapple so I called and the response I received on the phone was “what does the receipt say” and because the receipt didn’t have Pineapple on it the person on the phone says “I’m sorry there is nothing I can do because we are closed now” AND THEN JUST HUNG UP THE PHONE ON ME! Is this how YOUR EMPLOYEES treat ALL your...