I ordered a thin crust pepperoni pizza, a stuffed pretzel crust pizza (the one thing I really wanted), a cheese bread and lots of dips. It initially took a while to get the order even though the order was ready for 10 minutes before the promised time. I didn't think much of it because I work in pizza as well, I get it. I got home and found that the one thing I wanted wasn't included in the hand-off and it's place was taken by a hand tossed pizza. I called the store twice because they didn't pick up the first time and they said I could go in and prove to them that I actually didn't get it. So I did and the staff were reluctant to give me the pizza I ordered until the person on the phone with me came to the rescue. They're making my pizza and it's been 10 minutes. I no longer have any time to enjoy the one thing I wanted because I have to go to work.
(EDIT) Update: I just got a stuffed crazy crust pizza and not the pretzel crust. No longer ordering from this location. Worst first impression on a...
Read moreMy mom went for me, to grab pizza for us and the kids at this location close to my house. I wrote a list 2 hot n ready 1 cheese 1 pepperoni, 1 deep dish just cheese, and an order of breadsticks. Not hard very simple got back to my house receipt almost $32!! Opened up pizza boxes and they were all pepperoni and the deep dish had stuffed crust which I'm sure cost an extra $5 at least, I called to speak with manager she was very rude wanted me to return food and get remade, I of course said no what am I supposed to do with so much pizza, than she said bring the pizza that was made wrong and receipt to get refund, she was so rude it was crazy never expected that from there I've never had problems before, im going back tomorrow cause I had plans for the day already and I better get my money back, giving old pizza at low prices at night healthcode violations for sure.. Or a bunch of FTW people...
Read moreClearly the upper MGMT doesn't care about the service this location gives because just scroll down and read all the other comments.
EVERYTIME I've gone here ..3 times in past 2 weeks I have left empty handed ive either waited at the window so long that I realized that myself and the 10 ppl behind me were probably not going to order before they closed... Or have been told it's a 30 to 40 min wait
I honestly believe that they just say they don't have any pizza ready to avoid having to work. Today I went and was shocked to see no line at the window or ppl inside. Figured that closed... But no.. she answered the speaker right away telling me they didn't have anything ready and it would be 30+ minute wait..
So I mean... I guess that location is cool with their employees turning money away just so they can chill.
Convenient because it's so close to home... But I think I'm done with little...
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