Super Chix - Alcoa, TN — Restaurant in Alcoa

Went in for dinner last night and it was my first time at a Super Chix. The place is brand new and very nice. We placed our order and the girl explained everything. I got the special which was Korean BBQ. It was seriously good. A fantastic white meat chicken breast on a super fresh bun. Sweet and spicy Korean BBQ sauce and homemade coleslaw. An excellent flavor profile. I got cheese fries that were equally fresh and delicious. The fries are so good probably won't get cheese the next time. Might try the sweet shake though. My fiancée got a regular chicken sandwich and loaded it with buttermilk ranch. She was equally impressed with her meal. The service is excellent and maybe a little to good. They came to the table multiple times. They are training so I get it. The food was so good I didn't want pause from eating it to answer questions. Very polite attentive staff though. It was an excellent experience for my first time. I will definitely go back and highly...

They were busy when we went for the soft opening, but the service was friendly, quick and efficient! As someone with celiac, I was impressed that everyone was knowledgeable about where to find the allergen menu, and managers knew immediately what precautions have been taken to ensure that celiac folks can safely eat their grilled chicken and fries! They have a dedicated fryer, I was VERY excited about that!!!!!!!! All sauces are GF except for Korean BBQ and the sesame dressing on one of the salads. Word to the wise, the Nashville Hot is delicious and HOT, try it on the side before you commit to having your tenders tossed in it! The frozen custard is creamy and delicious!

Overall, this place was very good, and as someone with celiac, I didn't have a single reaction after eating here. We will be back! My husband even said that this will probably replace that other restaurant he usually gets chicken tenders...

Such a friendly greeter and cashier! Excellent food! Until … The team lead or manager came over to assist with adding a bottle of sauce to my order. They mentioned the price 7.99and I said ok and then mentioned oh, I saw it online for 4.99 on superchicks.com at which point I get a cranky look, asking me if it was on the app or for their location , I said no, just on their website. So n so Just walks away and as I’m paying the cashier apologize and I said it’s ok I understand. Just some people are arrogant. Let’s try to have a better response to situations and explain it in a demeanor that’s professional if it is” Per location” Pricing structure I’m just saying its sauce and two or three dollars difference so the appropriate response should have been to explain why there is a difference and that this one time I’ll grant what you saw online. As a customer, my blood pressure shouldn’t rise over a poorly...