I want to love this place so much. I live in the neighborhood and it would be so nice if it felt more welcoming or had better offerings. Baked goods in the mornings taste stale and are overpriced, service isn’t friendly, there’s no stroller or wheelchair-friendly entrance, the whole place smells like caustic cleaning spray, and the checkout computer auto-defaults to providing a tip, so unless you're paying close attention you’re stuck with that extra add-on just for buying a croissant. I will give them kudos for extending their hours from what they used to be. Can’t tell you the number of times I used to walk by for a glass of wine only to find them closed.
** I came back and changed this to a 1 star review. I thought maybe I'd been too harsh, so I gave it another shot and the service was even worse than before- and I was the only customer there, so it wasn't due to busy-ness. To top it off, the computer no longer tells you your total, and the workers don't verbally provide it- they just tell you to swipe your card. So you have to proactively ask how much you're being charged. Please, please get new management at this place. If it were nice, I would spend a...
Read moreIn the past I used to enjoy going to Grape & Bean. Pleasant service, decent food, pretty patio, and overall a nice experience. It was never an OMG it's the best but it was always a good experience. Today, we sat outside. Glum looking day and the decor matched. Dirty water bowl for dogs, dying flowers, dirty tables. The server brought my iced Chai tea under her armpit while also bringing waters out. Forgot serving utensils with our food. She was quite friendly though. Personally i think she was trained poorly. However, I'm not sure if the person in this picture owns the place or works there, pretty confident it was not a customer because he came from inside and never ordered anything, just stayed on the phone. I cannot unsee this and my only thought was Ew, someone is going to eat at this table after him putting his leg up on it. Also, get a pedicure, just don't do it at a...
Read moreI don’t normally write reviews, especially negative ones, but this place was pretty terrible. Service was slow to start despite only two tables being occupied. We waited about 10-15 minutes before the waiter came over and it was only after we went back in to check if he had forgotten about us. I ordered the brisket sandwich, which was actually inedible. I tried biting into it but it was so fatty and cold, I simply couldn’t. The cheese on top was barely melted and felt waxy. I tried using a knife and fork to cut it but even that wouldn’t go through. The waiter offered to bring me something else and I chose the breakfast bagel sandwich. It felt like it had been microwaved, and only had two tiny pieces of bacon in it. Overall pretty bad...
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