Dairy Queen Grill & Chill — Restaurant in Allegheny Township

20 plus minutes in line with only 3 cars in front of us. Ordered a chocolate malt, got a few various bits of i don't know what other candies spilled in my drink. Was late, do I didn't see, not when I got home, realized they also sat my cup in someone's ice cream and it was all over the car. Wife got a strawberry cheesecake blizzard no graham. Even asked again at the window and was confirmed no graham... of course there was graham in it, but only 2 bits of cheesecake sitting at the very bottom of the cup. But even worse, they tipped the cup before giving it to us and dumped all the strawberry out, not sure why it was so runny. After they composed themselves from standing there laughing about dumping out all our topping, closing the window and setting the cup down, someone else came over and gave us the exact same cup, tipping it again, spilling out again what little of the topping remained... Wasn't there some policy of doing something if they dump out your ice cream? Seems I'm not the only one here mentioning things like this, they must be riding out good reviews from whenever they opened because there are far too many negative reviews over the last year even to have any kind of 4+ star rating. Clearly the owner isn't active or doesn't care, because seems to be plenty of other complaints about management as well, this has been going on for a long time, and nothing's being fixed. I recommend everyone stick with other local establishments, like the one just half...

It was my first time going to this location but was extremely disappointed. There was graffiti in the form of stickers everywhere. The drive thru wait was extremely long. Then, I asked for NO graham base in my royal cheesecake blizzard and before it was even close to being ready, we asked for verification that it was indeed No graham base. The girl looked up at the screen to confirm it. We then waited longer while a conversation amongst workers occurred. Then, the blizzard was finally brought out and was immediately turned upside down and it poured on the floor. Then, they quickly brought another, I assume the same one or perhaps the original mistake one considering how long it took this time. Then, the guy poured more of the strawberries on the floor and laughed about it stating that it's just the strawberries. You mean the strawberries that I paid for and requested?! Also, what is the point of turning the blizzard upside down? Was I supposed to get something if it poured out? Then after all that, I did indeed get graham base which I repeatedly said that I didn't want. I only found 3 cheesecake cubes and barely any strawberries probably because it was all over the floor. So, I basically waited forever for a graham base blizzard which I didn't want and the outside of the cup was wet with ice cream and my husband's cup added quite a bit of melted ice cream into our cup holder. We definitely won't be returning to...

I am really pleased by how much this particular Dairy Queen has changed! I live nearby, and several years ago, the atmosphere was not very friendly, it would appear that only one or two did all of the work, while the others stood around and talked & giggled. The manager at that time wasn't friendly, hardly ever seemed to come out and work the front, and appeared to be trying to fit in with her high school and early college age customer service providers, even though she was much older. Tonight, I went in, and was immediately greeted by 2 separate employees! Everyone was working, it was clean and looked nice, and my take out order was quickly procured! I was then wished a good evening by all three of the young men working: Shane, the Manager I believe, Clay and Tresten ( I hope I spelled that right!). These gentleman were friendly, polite, all working, and we're willing to help each other. It was lovely! A real breath of fresh air!! Thank you Fellas!! I'll definitely...