Jersey Mike's Subs — Restaurant in Allen

I was so very disappointed today, I walked into this location to get a to go sandwich for lunch and I have never felt more uncomfortable anywhere this whole past year during this pandemic and the disrespect for the 6 foot distancing. It was bad enough for the customers not to respect this state mandated rule but also not one employee would step up to take control of the over capacity restaurant and all the customers crammed in front of the counter but in fact they encouraging all customers even the couple of people that were trying to keep the distance to step up to the counter when there was already 12 people standing there not but a foot away from each other. I understand the area and that it has a regular large lunch rush which makes it even worse they would they not be prepared for this. I would have rather been told that they were at capacity inside and to wait outside then what I experienced. There is no excuse for what I witnessed today. Not to mention not once in the 15-20 minutes that I waited for my food trying to stay away from everybody there I did not see any cleaning and sanitation anywhere happening. The only reason why I gave them a one star is because I can’t post this unless I rate them and there is not a zero...

I've been buying lunches at this Jersey Mikes in Allen regularly for over 4 years. Since mid-2020, I or my roommate pick up lunch here at least 3 times a week The sandwiches taste really good, are made to order just as we request. They have quality meats and use enough to make a filling sandwich (unlike certain other sub shops) and all the ingredients are fresh tasting. The roast beef is fantastic and if you don't like it pink, they'll heat it - no problem. Hold the onions - no problem. All done with a good attitude. Wish I could say the same about some of the customers.

The place is spotless with the exception of the middle of the lunch hour rush. I will never understand why someone would get up from a table and just leave their trash sitting there when there is a large trash bin right by the door! Fortunately the manager keeps the focus on having a clean sandwich making and prep area with quick clean ups of the dining room until the rush is over. This location is much cleaner than some of the other Jersey Mikes locations I've been in.

One more thing, if you have a problem, tell them. If you did take-away, tell them the next time you come in so they can...

If "Bacon" is listed as an ingredient on the sub. Don't ask do I want bacon. Yes I want bacon it's an ingredient on the sub. That's like asking if I want meat or bread. It is up to me the consumer to order it without bacon if I don't want bacon not the store 🙃 To the owners response: Again a club sandwich comes with mayo and bacon. The ingredients are listed clearly on the menu. I've come in and was not asked if I wanted bacon and it was left off even though it is clearly an item that's supposed to automatically come on a "club" sandwich. I don't understand why they are targeting the bacon and making it an add on when its a key part of the sandwich. When I look at a menu and order an item that's listed if I don't want something on it I ask to have it left off or pick it off. It's not a pork thing because there's ham on the club that I order. If every restaurant adopted this policy we wouldn't know what we were getting anywhere. It's like ordering a bacon Cheeseburger somewhere and they ask you if you want the bacon. If you don't want something on your sandwich you ask to have it left off not the other way...