Bass Pro Shops — Local services in Allen

This is a flagship of Sports and Outdoors stores. Expansive space with an expansive range of merchandise.

For firearms enthusiasts they have one of the best stocked showrooms that you will find with the "Gun Library" , and in my experience the staff are very knowledgeable and very patient, and will take as long as you want to hold an inspect various pieces.

Academy has more limited selections and occasional deals for new firearms, so I always compare prices before purchasing, but for the overall experience Cabela's is a fantastic asset to add into the fold.

One of my go-to locations for sporting goods.

When it comes to spring good stores you don't get bigger it better than this. They carry a wide selection of gear, wide selection of brands, in a very large store (150,000 sf perhaps). For some really niche sporting needs you might need to seek out specialty store, considering SCUBA, climbing, snow skiing. This is always my first stop however.

The gun library is a regular go to for me at all Cabela's. Very knowledge and friendly staff. While there is a typical counter area for nnew firearms the library is a "hands on" experience and features make high end and used pieces. Very well stocked across a range of categories: shotguns, hunting rifles, precision shooting, militaria, pistols, revolvers, special editions, etc.

A few times a year a 10% sale is offered and with a "first responder" 5% discount you can usually get 15% off. For firearms getting such a deep discount is uncommon. Occasionally the discount is offered if you use the Cabela's Members Club (Cabela's Capital One credit card) and other times is a discount on all used firearms. Another pro tip - you can search online and call to purchase firearms from any Cabela's nationally and for no charge they will ship to your local Cabela's where you can inspect and either accept or refuse the piece. Especially during the 10% sales start looking nationally through the website. I have acquired some remarkable pieces and remarkable deals this way. You also can have them ship to an FFL you designate (unsure what fees you would incur that way).

I get around to many of the Texas Cabela's and this Allen Store is I one of my favorites. The gun counter and gun library staff are fantastic. Stop by and ask for the gum library manager, Jon, and tell him Rob sent ya. Exceedingly knowledgeable...

Found the perfect boat on their website... (was at another dealer, but was assured that I could buy here with no issue)

Got detailed quote... (base price more than online, options price less, so about the same, was marked down about 5k as previous year model) Acceptable price for what I wanted and in my budget.

Went into store, applied for credit, put deposit down on boat. Super excited about my new boat!

2 hrs later manager calls me and says that it will be 1800 more because of some mistake (almost positive he wanted to charge me 2x for trailer upgrade, but not sure...he was super nice and apologetic about it, but I put in effort to purchase based on price quoted... (manager and different sales person were there when I was out application, purchase order...and no one caught the "mistake")

Anyway, I will never step into a Cabelas/Bass Pro again... lots of other boat dealers (will add pictures and longer description with more details if this company tries to sugarcoat issue)

Edit... posted pic of brand new Lowe boat I bought at a lot better value than one I almost bought from you... my little girl loves it...

I am not going to email you guys again like you posted in your response.... Talk to your allen tx boat shop... they have all my contact info after I filled out credit app and put deposit on boat... feel free to reach out to me... I am telling everyone that I talk to about my bad experience....

update... added a pic of boat I bought from lowe dealer in warsaw missouri... 20ft metal hull center console.... It is a lot better than one I was thinking about buying from bass pro in allen, and a lot cheaper... (I could afford to add some electronics and stuff for less than their price... added seafoam mats and better graphs after pic, and have to make time to install fishmaster top I just got...

This store's customer service is absolutely dreadful.

I found a specific item listed on their website and the page said I needed to call the store for more information. I called the store and was told I needed to be transfered over to the gun library to handle my request. They transfered me and the line rang about 20 times before disconnecting me. I tried again and was told that the employees at the gun library had gone out to lunch and to call back in about an hour. This all took place at roughly noon.

At about 2pm I started calling again and was transfered 4 times. Each of those times I was transfered and then disconnected. One of the employees at the firearm counter informed me they were busy and I would need to try calling again in a little bit.

Around 5pm I began calling again (this was an item I was really interested in) and was given the same run around and told I should just come to the store. I live roughly 400 miles from the store which is why I was calling to have the item transfered.

I tried one last time at about 7:45pm and was told the gun library employees had gone home and no one would be able to help me. When I mentioned that I had been trying all day to speak with someone I was told that I could call back in 10 minutes and someone would be able to help me. I left my name and phone number just in case. After about 15 minutes I called back and was told that I would need to call back tomorrow as no one could help me.

I guess they don't want the business. I'll gladly go spend my money...