HORRRIBLE experience tonight. drive by there daily as I live close by and tonight finally called in an order for delivery ( too cold to leave house). lady kept putting phone down while taking my order and rushing me. Over an hour later my food arrived and I noticed the food was delivered in paper bag without the thermo bag, I tipped the guy and when I opened bag it was wrong and Luke warm. Called right away the lady became argumentative with me and refused to take ownership of her error not even after I reminded her that she kept putting down phone during order placing. Told me to return the food to replace after calling me a liar. I got there and was upholder by the filth I observed! she became challenging again and refused to reheat my other items and stated " we don't use these heat bags like most restaurants do to keep hot food hot". She threw the correct item in my bag and threw it on counter and...
Read moreI am VERY unsatisfied. I NEVER write reviews neither. But tonight, I am. When placing an order.. make sure you repeat yourself, stating what you want. The lady was in a hurry taking my order I didn’t think anything of it until I got my order. I can’t afford to eat out often and when I get Chinese I just get PLAIN lo mein and vegetable fried rice.. mix it together. I opened my delivery very excited, after not eating all day to be NOTHING BUT DISAPPOINTED! They sent me vegetable lo mein and plain lo mein. I will never place an order from here again. When I called them back about my order the lady was rude she said that I didn’t order rice and was screaming. I didn’t even say anything. Hung up the phone. Their customer service is a 0 for me. No sure what everyone...
Read moreLove this place!! I've been going to china moon for years now (ever since i moved to PA) & it's the only Chinese restaurant i go to & love out here over any other one. I've yet to try everything they make but i love it all & the dumplings are to die for!!
China moon will always be my favorite place to go to for Chinese food. The one thing i do hope & suggest (maybe others will agree?) i wish they had an online site to order online & then have it either delivered or picked up just like it would if called in.
They'd be able to have it so customers could use their credit card & or paypal even? I would totally love this because i am someone who uses online for a lot of buying. If china moon had this it would be even...
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