KFC — Restaurant in Bethlehem

I placed a $24 order and added a $12 order on top. I got a 12 piece nugget (which they gave us 8 pieces) meal with an extra side and a drink and a 6 piece strips meal with a drink plus 4 biscuits. I went to the Easton Rd location and they said they didn't have the order but I asked if they could give me a small side of the Nashville hot sauce and they said they would but they'd charge me. Immediately after ordering I realized the address was Union Blvd. I drove to Union Blvd and let me say whoever the manager is, he has no clue what customer service is. I spent about $40 to be told I could not have the sauce. But if I were to order a KFC bowl with Nashville hot nuggets what's the difference if they just drizzled some on to my plain nuggets. He told me he can't do that! If I could give zero stars to a manager that denied a customer an easy request I would but one star is the lowest. I am appalled at KFC hiring someone who placed a so-called sauce before a simple customer service request. The sauce comes with certain orders. Why couldn't...

First, when I'm on the drive thru to order, they turned off the lights outside the establishment. I think to prevent more customers from arriving because they closed at 9:00 PM, which doesn't make sense. Because everything was off outside, I couldn't see the menu well to make the order. The employee made me wait longer than "normal" for me to place my order. Since I am a recurring customer, I ordered the 3-piece BixBox, white meat. When I received my food, it wasn't white meat, and the dark pieces I got were ridiculously small and I consider paying $14.51 is a robbery! When I look at the receipt, I don't see anywhere about the white meat. Honestly, I think they did it on purpose because since there were 30 minutes left to close, they didn't want to serve more customers. I have the photo of the receipt and the miserable food that KFC gave me. I need this to be scaled to ensure that you are providing the customer service that...

Got to order of a pot pie and famous bowl and ask for gravy on the side they gave me a undercooked pot pie and a bowl with corn and mash potatoes and no chicken...I had to go to work so I came back the next day to get my meal remplaced and the manager (Sydney!!)gave me a nasty attitude about it saying that everything is cooked to temperature and other stuff so I ignore her attitude and grabbed the replacement food I got home and my wife realized the pot pie was so undercooked the dough was raw on the top and had a hair in it also my famous bowl was missing the gravy on the side this time and on my second bite I also found a hair in my food i had to spit it out my wife called to talked to her about the issues and ended up arguing with her because of her unprofessional attitude and disrespect over the phone this issue will be taken to corporate! Be careful people food here is undercooked and dirty with employees nasty...