KFC — Restaurant in Alpena

My husband and I went through the drive through after I had a medical procedure today. The food has always been good, but the customer service experience gets worse every time we go there. To say the girl that took our order and handed us our food was unfriendly was an understatement. She seemed super annoyed that we were even there, couldn’t even muster the energy to pretend like she wanted us to be there, and when we pulled up to grab our food, she just handed it to us without a word at all, just kinda giving us that creepy GenZ stare thing that they do. Being in customer service myself, it really rubs me the wrong way when I see this at other places of business, like we’re inconveniencing you by just being...

Tuesday special, well it's not for the Customer/ Supposed to get 4 Thighs and 4 drumsticks. But all 4 drumsticks of mine were super small. When talked to the Mgt. He said he couldn't care less or that the size was that small. Or could he promise, cause shipping prevents him from ensuring smalls or big size drumsticks. His mental state was very bad for Mgt. You can tell he did not care about correcing the problem. Well they lost a customer , and he didn't care about either. Who ever owns this KFC, should get a lesson from the owner of the...

Eileen Is a very rude server.She doesn't say thank you.She could care less if your order is thrown on the plate or if the chicken is cold, she has an attitude that is totally unacceptable for serving customers.While I was there 4 other people complained about her horrible attitude.She needs to find another job that she likes.It is one hundred percent obvious that she does not like her job. I will never ever go in that KFC again. She just cost you guys a good customer. The date I was there was July 13th...