Unfortunately, our experience at Chop Chop was disappointing. While driving through Amarillo we decided to find the highest rated restaurant we could and eat there. Considering that this place had a 4.7 rating with over a thousand reviews, we had to find out what this was all about!
But having tried it, I can't imagine how this restaurant was rated higher than everywhere else. Don't get me wrong, it's an okay fast food Chinese place, but the food we were served was bland, overcooked, and not particularly tasty.
I had the chicken and shrimp teriyaki with fried rice, but they forgot to bring the teriyaki. When I did get some teriyaki sauce, it was as runny as water and it did nothing to add flavor to the overcooked chicken or the flavorless rice.
Outside of the actual food quality, the rest of our experience was not great either. There was a pricing discrepancy between the menu on the wall and what the register attempted to charge, the staff was new and not very aware of the menu or processes, and we were even bugged by flies at the table.
I can't give more than 3 stars, and I feel that's a little generous. We were left wishing we had tried another local establishment because I don't think this can be representative of the top restaurants...
Read moreThe Coulter location is always the best!!! Hector and Joe always treat us like family when we come eat lunch or dinner at this location. Their staff always makes a point to come by and ask how everything is and if there is anything else they can get us. If everything is not up to our expectations then they do what they can to fix it. These managers and their staff go above and beyond to make sure we keep returning to the original location. I have personally come to this location since I was little and all throughout high school as they always had a special for high school students. Alisha was on point with her service today 10-18-19. I did not remember if they still offered a college student meal during lunch (entree plus a drink) and she made sure we got it and were satisfied with our order. Joe and his staff always make a point to come around and say hello to all the customers. I LOVE this location and all of the staff. Night crew is good as well even though i personally usually visit during lunch before the high school traffic comes. Thanks Joe, Hector, and ya’lls staff for always making us want...
Read moreChop Chop has been a family staple for us since we moved to Amarillo. They deliver and they serve quality food at affordable prices. The menu is simple, but the dishes are divine. I get the 2 meat combo (chicken and shrimp are my two faves) on fried rice with all the vegetables (mushrooms, onions, and greens grilled to perfection). My wife gets the udon noodles with steak (covered in teriyaki sauce). Always with a fresh bowl of soup, and some wonton and eggrolls made to order (nothing is ever sitting out waiting under heat lamps). Joe the manager and his team is personable, and polite. They know the locals by name, and they greet every patron who walks in the door to make them feel welcome even if it is their first visit. Joe walks around and mingles with the tables and inquires if they need anything additional during thier visit. He is always quick with a joke, and makes everyone feel welcome. He truly is building a wonderful enviroment for the community to come and get a great meal, and enjoy the time spent. 5 Star is the only rating they deserve. Thank you to CHop Chop's...
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