Burger King — Restaurant in Americus

Do not recommend the food is always old and cold. French fries are never fresh. They never have any sweet tea. The staff are very rude and hateful. They also close whenever they feel like it. I went through the drive-through at 10 o’clock and sat at the speaker for over 20 minutes. I waited about 10 minutes before I said anything and I said hello to no response I said hello twice more no answer. I saw one of the cooks outside smoking, and I asked him why no one would take my order. He stuck his head in the door cigarette and all and some rude lady screamed over the microphone we’re closed and I had been in line since 9 o’clock they should have just politely told me they were closed but they were going to let me sit at that speaker until I just drove off but when I didn’t happen, she got angry and screamed. We’re closed. I replied how are you closed? I’ve been in line since 9 o’clock. It’s only 10 o’clock. Burger King doesn’t close till 12 AM and the manager allows all of this to go on as she is also rude and hateful that place needs new management and new employees quick before it goes down the drain. I’ve heard a lot of complaints about Burger King in America Georgia lately. So if you’re affiliated with Burger King in anyway, and you’re reading this, you need to do an extreme overhaul of that place and higher workers who want to...

I'll start off by management. The assistant manager that worked tonight (3/30), who's name I cannot share because her name was not on her name tag, is extremely rude. As my 78 yr old mother walked out of the restroom, she yelled from the counter all the way to the handicap table, "that animal can't be in here" I understand that might be the rules at this establishment, but first off there are no signs, and second she could have handled it differently. My mother's service animal which is a necessity for her, due to medical reasons, which I believe is protected by ADA guidelines clearly mentions establishment must have signs if service animals are not allowed. Also establishment cannot ask what illnesses due to HIPPA. After that staff was all huddled and conversing among themselves. We were never treated. Never asked if we needed to place order. Luckily we placed the order thru the app, which will hopefully soon relieve unfit people from holding jobs they are not educated qualified to do. This Burger King is a beautiful new building that should be managed by qualified candidates. Our order was mostly correct, my husband did order extra mustard which he did not get and my sons whopper had cheese, after ordered no cheese. Luckily it isn't an allergy situation. Seems like this Burger King can do better...

At 7:27am, I placed my order at 7:28am I paid it and moved on to collect my product. At 7:33 am, I looked at the receipt and called the manager If I could go ahead and get my breakfast burrito and coffee. Since this individual in front of me was taking too long to get her order thinking that she should pull up or to the side to allow others and myself to get our orders. The managers only response was i am sorry ma'am it is going to take a few minutes because your order is not ready yet. At 7:37 am, I left this place. Whatever happened to 60 second service. When I worked at fast food restaurants, it wasn't like this place. This place is not the best for the busy sports and/ or band mom's with a van full of kids and in a hurry to fill the needs of her world around her. Even the guy trying to get to a meeting in good time but was delayed after placing his order with seconds to spare. No, I would not come here unless you have all the time to kick back. I would rather be home if that was the case. I will never go there anymore. Well after my retirement when my life...