Pin Toh Asian — Restaurant in Anderson Township

★★★★★ Food quality ★★★★☆ Service ★★★★★ Ambiance ★★★★★ Value ★★★★★ Menu selection ★★★★★ Location/Accessibility ★★★★☆ Overall experience A few weeks ago, my colleague FF and I were in search of a place to unwind and enjoy some delectable bites and beverages. After scouting out various spots, we stumbled upon Pin Toh, an Asian restaurant. From the outside, the establishment seemed unassuming, but as we made our way through the front door, we were immediately greeted by an inviting atmosphere and an intoxicating aroma that filled the air. As we waited for the male receptionist to attend to us, I couldn't help but admire the restaurant's interior design. The golden walls beautifully highlighted the Thai royal aesthetic, and a striking mural depicting a pilgrimage to the golden land adorned one side of the room. On the other side, the bar showcased an impressive array of foreign liquors, presumably Asian, which piqued my interest. And at one end of the room was an open kitchen, where diners could observer the preparation of their dishes. After settling into our seats, we browsed the menu and discovered that the restaurant had a distinct Thai focus. Despite our initial intentions to order drinks and appetizers, we couldn't resist the allure of the Chicken Satay and Crispy Tofu, both served with peanut sauce. The male receptionist recommended a Thai iced tea for me and a Thai beer for FF. However, our modest order took him by surprise, and he remarked, "That's it?" We assured him that we would order more later and eagerly awaited our drinks and dishes. For drinks, I ordered the popular Thai iced tea, and my colleague, the best beer in the world, as recommended by the male receptionist. As we sipped on our beverages, I savored the sweetness of my Thai iced tea, which reminded me of boba tea, minus the boba. FF raved about the Thai beer, proclaiming it to be the best beer he had ever tasted. We enjoyed the lively ambiance of the restaurant as more patrons came and went, adding to the vibrant atmosphere. Finally, our food arrived, and we dug in. I started with the Crispy Tofu and was pleasantly surprised by the simplicity of the dish. The tofu was expertly fried to achieve a crispy exterior, yet the inside remained firm and fresh-tasting, without being oily. The sauce was a bit too sweet for my taste, with bits of peanut mixed in. I felt that a soy or chili sauce would have been a better accompaniment for the fried tofu. Next up was the Chicken Satay, which was irresistible despite my usual aversion to chicken. The grilled chicken was skewered and marinated in a blend of flavors that included lemongrass and a slight hint of flame. When dipped in the chilly peanut sauce, the flavors melded together to create a perfect balance of saltiness and richness. Although we had planned to order more, we decided to call it a night after finishing our meal and drinks. The male receptionist inquired about our experience, and I confirmed that everything was excellent, except for my unfinished Thai iced tea. I promised to return soon for the world's best cocktail, which he had recommended. Overall, Pin Toh exceeded our expectations. The menu was limited, but the possibilities were endless as we could try different combinations of appetizers, entrées, and desserts to create unique flavor profiles. The prices were fair, if not on the cheaper side, which made the food even more enjoyable. The service was satisfactory, but could benefit from a bit more refinement in etiquette. As someone who loves street food in Southeast Asia, I truly appreciated the flavors and aromas of the dishes, which reminded me of the food I used to savor from roadside street vendors. I highly recommend Pin Toh to anyone seeking authentic Southeast...

Rude service- DO NOT recommend any more!! Have been a loyal customer for over 2 years (since November 7, 2020). Every single week at least once or twice per week I would order take out on way home from work. Love the food but cannot stomach the rude, passive aggressive waiter, "Tee." He holds grudges! Had an order go wrong due to Tee's error a couple of MONTHS ago. It was the SAME exact take out order I had gotten every week for TWO years-- but Tee changed it, rushed to get off the phone and got it wrong. When I came in to pick up and pay, I pointed out the mistake. Tee had a LOUD, horrible temper tantrum! Tee yelled at me, blamed me and even tried to LOUDLY guilt me into paying for HIS mistake!! Tee has never forgotten! One night a couple of weeks ago, I dined in. We had a sweet, kind Thai woman server. Tee was not our server but was very rude to my friend and me. Tee rudely forced us to leave right at 9pm-- was very mean. Came in for lunch today to celebrate my brother visiting from out of town. NO ONE else was in the restaurant. Yet, we waited, and waited, and WAITED over 40 minutes for Tee to take our order. We even had to beg him to take our order. We politely asked, and Tee raised his voice and angrily snapped at us with,"Wait!! Hold on!!" We watched patiently as Tee served grubhub orders and walk in orders and completely ignored us. The service was not pleasant. Tee never smiled nor made us feel welcome. A simple lunch which started at 11:30am ended at 1:13pm! We had to beg Tee for the bill and beg for boxes for leftovers. Hard to enjoy the tasty authentic Thai food when the service is so mean and rude!! This was my brother's first time to try Pin Toh and he left extremely upset. Tee accused my brother of not leaving him a tip when my brother stuck Tee's tip in the tip jar by the cash register instead of handing it to Tee. Tee insulted my brother with a RACIAL slur!! Very upsetting meal that was needlessly made intentionally uncomfortable by Tee!! :( Today, my brother strongly urged me not to be loyal any more to a place that allows a waiter like Tee to treat a loyal customer with anger, rudeness, disrespect and passive aggression. Shame, I love the food but not...

I really wanted to give them five stars, but as someone who works in customer service, the level of service is just as important to me as the food. When I called to place my order the person was very short with me. He just seemed irritated like I was inconveniencing him just by ordering. I was as polite as possible, but was disappointed that the call ended with "20 mins...click". No "is there anything else I can get for you?" Nor did he tell me the cost. I wanted to give him the benefit of the doubt- maybe they were just really busy, but it's a Tuesday night and when I got there there was only one other customer. I also did not appreciate that my order was just sitting at the host stand. I worked in a restaurant for many years and we always made it a point to keep the food on a hot plate or warmer in the kitchen to keep it as a hot as possible until the customer arrived. When you just leave it at the host stand then it's cold by the time I get it home.

With all of that being said the drunken noodles and basil fried rice I got were absolutely delicious. Portion was a bit small for the price, so I'm glad I ordered two items to try. The taste made up for it- So I will definitely go back just based on that. Just had to give my two cents on what can be improved to really give their customers that five...