Wasabi Ankeny — Restaurant in Ankeny

The overall experience was a whirlwind and honestly just has left me wanting to select the other locations for future dining. I ordered take out from this location for the first time as I have ordered from other locations in the past. After picking up my order I checked the bag briefly and noticed that I was given the wrong appetizers. I quickly went back in since I was in the parking lot still and explained the situation and they remade me the correct appetizers. Once I got home and unloaded all the food, I realized I was missing more food items including all our sides of rice and soup. The other thing that caught my attention was ordering the sesame chicken came with a sweet and sour sauce you would find at a grocery store and not a sesame sauce. In hindsight I should have read the description more carefully as they said it’s made with a sweet and sour sauce, but I just assumed it would be a sesame sauce due to the title. I called and explained the items that I was missing and that I was confused about the sauce. I felt like the conversation was going back and forth and they originally wanted me to come back out and grab the food I was missing, but I live a little farther so we settled on a partial gift card for my overall order. Overall, it was disappointing to have multiple items on my order incorrect or missing. I do appreciate them offering a partial gift card which is why I’m giving 3 stars for service. Just a forewarning for to-go orders to check all food items before leaving - I will do that...

Tonight was a huge disappointment. Iv been there before and the service was.... ok, the food is great but tonight pretty well ruined it. We got there, waited a while for the waitress, which little did we know would be the theme of the night. Drinks took over 15 minutes to come, if you wanted the waitress you more or less had to get up and grab her, and after 1.5 hours we didnt have our food. After we ordered we watched other people get seated and get their food while we were stilling waiting. Our waitress told us that our food was being platted and half an hour later..... still waiting. Finally "spoke" to the manager who told us that we hadn't ordered our food all that long ago (45 minutes which in a normal restaurant is waiting for a table, being seated, ordering food, eating food, paying the check, and being gone), and ontop of that it was wrong. The waitress didn't put our order in until 45 minutes prior, but we ordered our food over an hour before that. They did offer to take everything off the check but we were not there to get free food. We were there to have a good date night.

If you want free food then I would advise going there and having the staff we did, as long as you can wait multiple hours.

If you want a good date night....... I would look for a different place.

We will not be back. Only reason they got 2 stars is because their food is good but for me the service is...

If you’re looking for the perfect night out in Ankeny, Wasabi is it. From start to finish, everything about our experience was incredible—and that’s thanks to the phenomenal team.

We were greeted by Reese, the host, who was friendly, professional, and made us feel right at home from the second we walked in. It’s rare to feel genuinely welcomed these days, but Reese sets the bar high.

Lexi, our server, was an absolute gem. She was attentive without being overbearing, knew the menu inside and out, and made fantastic recommendations. Her upbeat energy and genuine kindness made the entire meal that much better—she truly went above and beyond to make sure everything was perfect.

And a huge shoutout to Alex, the bartender, who kept the good vibes flowing with expertly crafted cocktails. Not only were the drinks delicious, but his laid-back, personable style made the bar feel like the place to be. He clearly takes pride in his craft, and it shows.

Combine that outstanding service with fresh, flavorful sushi and a cool, modern atmosphere, and you’ve got a place that’s worth coming back to again and again.

Wasabi Ankeny is a standout—thanks to Reese, Lexi, and Alex, our night was unforgettable....