I'm not sure what has happened in the past year but I've never had issues with sonics til last September. Between this location and the Noble location we've been having issues with not only our orders but proportion sizes as well. Today I waited 25 minutes for my order to be ready (I even ordered ahead in the app) so an additional 10 minutes totaling 30 minutes? I understand there's a lot of new people which I can be considerate but when the manager/shift leader handed me an extremely melted slush and no reply when I said it was melted is a bit embarrassing for that store. This is how I recieved my drink and did not offer to fix it. I always give places a 3 strikes and you're out. So with this being the 3rd I won't be going to any sonic location near Anniston or Oxford. As for the rest of my meal due to how long it took, it was cold and wasteful. The groovy fries that are a dollar on the app now, I understand why they're a dollar because if they were more I would be disappointed because they're unedible and nothing but fried small crisps. I hope others have a better experience and best of luck but if you're looking for a quick place to stop and actually want to feel good about what you recieve and eat, I'd suggest somewhere else.