Los Arcos&Mexician Restaurant — Restaurant in Anniston

Nacho was bland especially the meats which they gave a lot of not sure if it was meat seem to view me to be more of us soybean base. There was just no flavoring like I expected in the Mexican dish. There is very few nacho chips and a half a slice of thick tomato instead of diced tomatoes like you would expect. you did get the chips and sauce to begin with for free and the chips will supplement the nacho. Definitely not worth it. the staff seem preoccupied with themselves they seem down, not very friendly and the server actually seemed somewhat frustrated And not attentive. asked if we'd like anything like some more water towards the end of the meal when I had a full glass and the other person had over half a glass. Don't expect lunch special if you walk in there at 3 everybody just seemed somewhat rude and not very happy, even the cashier was like quick to get you out no smile or thank you or even look up at you.looking at the rest of the food pictures I would guess most of the stuff is pretty much the same I would not recommend it there's plenty of other Mexican restaurants that are good at same price or better. And guacamole look like it was squeezed out of a bag...

Door dashed food and asked for it certain way when I got my chicken nachos they were all together when I specialfically asked for them to be separated so the nachos were not soggy by time I got them delivered to me and when I called and said something all I got was sorry the kitchen staff only speaks Spanish and nobody speaking English was there to translate it and I said where was you I know you didn’t just show up and she says no she didn’t she been there when I asked what they planned to do to fix it they tell me there is nothing they could do cause it was ordered through door dash and door dash had already paid them for the order so I had to deal with it and next time I was welcome to call after I placed an order and make the same request I told her next time I order it won’t be from there since they want to be this way and plus my taco salad was covered in guacamole and tasted like crap very gross won’t ever order from...

I ordered deliver from this place , for one the quesadilla I ordered was beef, not chicken. There’s no option for chicken on the app, so I didn’t know, and the guy who answered the phone told me “well I’ll have to tell the owner to fix that.” Instead of trying to make it right.

So, I ate the quesadilla and my husband ate his fajita bowl. We both have been having terrible diarrhea and throwing up. I tell the guy on the phone he says “well the owner told me to tell anyone that this happened to , to go to the dr and get something stating I got food poisoning from this place .” Uhm ok let me get a high hospital bill bc your food is trash.

This is our first, and last time ordering from this los arcos, sorry but the customer is ALWAYS right and since you couldn’t fix YOUR mistakes I will not be back, and I will not recommend this los arcos to anyone in the area unless you want screaming diarrhea...