I arrived Saturday around 11am, the day before mother's day. I was disappointed seeing this store. The wood flooring was nice, however it would be alot nicer if it covered the entirety of the floor(not just under the table and chairs). There are no more cone holders to set the cone down while paying or etc. They removed an entire dipping cabinet so not as many ice cream tubs, which I'm sure is 1 reason why the flavor I walked there for was not present in the dipping cabinet, which should have been there for the holiday mama's making cookies.the server most likely is the type whom never gets invited to parties, hopefully he doesnt like parties im not a party person so i dont blame him for that. However he may want 2 socialize a bit, he should take a good look within.Full of himself, thinks he is perfect.has that super bad attitude without the humor to go with it. We all can improve upon different aspects of ourselves I suggest he work on his overall demeanor and smile, lighten up a bit. Changed it to 2 stars overall and 3 stars for service. He wasn't that bad lol.-UPDATE It would be nice if they answered the phone, maybe had a voice-mail set up. To inquire about their ice cream deliveries and if they will have the mama's making cookies in the dipping...
Read moreThe 2 employees there when we went on a Monday night at 830 were very attentive. They made our experience by being very patient with each of us(there were 6 of us 4 were kids. Each of them were very kind and answered all of our questions. As we were eating our ice cream the shop had several customers coming in and again each of these employees treated each person with genuine caring and made sure everyone got their ice cream with a smile. We will go...
Read moreWant to send a shout out to crew member 6128 at the Antioch Ca location. I dont know her name, but she deserves recognition for her positive demeanor. I'm sure she had a long day and yet it didnt show, because her attitude displayed friendliness and she went above and beyond to share her favorite ice cream and was cordial with my family and me. She is more than a customer service rep! She should be applauded for her...
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