McDonald's — Restaurant in Antioch

If I could give them 0 stars I would but goofle requires you to at least put one star. But the service here was Horrible! Every time we come here late at night they always make us fresh cookies when we order it. However, tonight?! They werent interested at all. The worker that was placing our ordered confirmed that we can order a cookie tote then someone else comes on the intercom and says Sorry our oven is not working. Then my husband says is it actually because you guys are closing and she said yes shes cleaning it. But why would she be cleaning it if she JUST said the ovens not working? Do better McDonalds and hire people that actually want to do their job. Your co-worker got caught in a lie and basically admitted that she did not want to bake the cookies that usually takes 5 minutes and it was JUST 15 min before closing time. How lazy and sad. And this is not the first time. They never want to make ice cream, shakes or frappes at night but I dont see anywhere on any McDonalds website or policy that you guys aren't allowed to make it at a certain time at night. Like I said, Do Better or just shut the whole McDonalds down on Deer Valley in Antioch, CA!!! This is going on yelp too ! I already reported to the McDonalds Website, so until its taken care of, you’ll continue receiving bad reviews from me and...

BE SURE TO CHECK ORDER BEFORE LEAVING DRIVE THROUGH!!! Oh my goodness, they were so rude! We ordered through the app and went through the drive-through. I didn't check the bag before pulling away, and my son realized no fries and no fish fillet. We literally went from drive-through to inside, and they basically called my son a liar! I only moved because we had held up the drive through so long. Never going to make that mistake again! He brought the whole bag in, and they even acted like we hadn't just gotten the order!!! Do better! Who would try to pretend we didn't get our order? It was French fries we thought were missing. He had to show them the receipt on his phone! Then he noticed no fillet of fish. The fillet of fish came with the fries. Seriously not cool to treat us so badly. My son frequently uses the app and buys food at this location. One would think if you're a regular customer, that you'd be treated better!!! Thankfully the food was okay. Oh but for a fresh order of fries that took 5 minutes they sure had a lot of hard...

1 burger + 1 coffee= 22 min

Very bad service I never wrote a review but I had to tell everyone my worst experience ever! I always go to mc Donalds on 18th I love it there very professional and good attitude all the time but the one on deer valley Rd suck first off I had a bad experience there last time and thought this second time would be better I pulled up too the speakers and waits 7 mins for the cashier to take my order they even make a mistake at the speakers and I corrected them the dude had just a low voice (like speak up dude) then I pulled up to the window and waited like 10 mins for my order so I had it I turn my car off and waited another 5 mins there was a car pulled up behind me and the cashier finally gave me my food but it wasn't my order it was the car behind me so that was just great they I finally got my food which was one burger and one coffee that place had no customers inside or before me what the hell took them so long never again I'm...