Baskin-Robbins — Restaurant in Apex

I'm giving a 1 star only because I can't give a -5. I didn't even receive service or any food or drinks but this review is still worth the rant. I walked in on Monday, May 16th around 10:30am. There were no cars in the drive through and no other customers inside. When I walked in no one greeted me, asked if they could help me, or even gave the curtesy of saying they'll be right with me. I proceeded to look over the ice cream to make my selection, still no one acknowledged me or asked me what I wanted. After 2-3 mins of waiting to be serviced, two white girls came into the store, walked around me to the cash register and were greeted and serviced right away. I believe the exact words were "Hey, getting your usual today?" signaling that they was clearly a regular customers. The young lady behind the counter (wish I had caught her name) proceeded to promptly service the two girls, still without acknowledging me in the slightest. After watching this blatant disrespect right in front of me I left the store immediately, grateful that I didn't spend a single cent of my hard-earned money at this racist...

Came in there were four young ladies working. FOUR. We stood at the counter (ice cream and donut) for five minutes and not one of them acknowledged our presence, not can I help you, not a welcome or even a simple hello. I was standing in front of the ice cream counter for five minutes I FINALLY had to ask how do I get ice cream. One of the young ladies finally said give me a minute and I’ll get it for you. We have never been in this store so we had no idea you had to order donuts via the touch screen. The person I am with has vision issues so the touch screen doesn’t work well for him. But your staff would know that if they spoke to the customers. They seriously need some customer service training!

Also ice cream cone was stale and ice...

I’ve tried this store a few times. Today, Saturday, 11:15am. 8 people working, all focused on the drivethru. I stood at the counter for 10 minutes trying to buy a qt of chocolate because - surprise - they don’t have regular chocolate in the freezer to scoop. Half the ice creams in the freezer were empty or missing. This place stinks, but he manager is a mess and the staff couldn’t care less about the people actually...