Waffle House — Restaurant in Apex

Walked in and most of the tables were not cleaned. Found one next to windows at end. Another couple had come in just prior to us and were seated in the next booth. Only a cook and another young boy was there. My wife questioned whether or not we should stay because already we were not impressed. Finally the young boy came over to get drink order. I ordered a sweet tea with extra cup of ice.About four minutes later boy comes back for our order. I asked where the tea was. He said it wasn’t ready yet, but I could see it sitting under spout of tea dispenser. He took our order but did not write anything down. We were concerned. If we would get what we ordered. He told cook and then brought not one, but two teas to table along with cup of ice. Not too long after that the food came out and it was correct. The couple in back of us had ordered a waffle which they never received. Watching the waffles being made was interesting. There was no spray for the waffle makers and the cooks were trying to use regular butter so they would not stick. Seen one come off that looked like it was burned, and others were sticking. While the young boy was struggling to make waffles, the other cook decided he was hungry and made something for himself and went to the counter to eat and watch the young boy struggling with waffles and cashiering because no one else was there to help. Where is management/owners. Both employees need additional support and training. I hope corporate is watching and reading reviews. Obvious problem at...

Attempted to dine in around 4am Sunday morning. As my party of two pulled up, another party of two and a single diner arrived as well. We got to the door first and the staff told us they were doing online only as they were about to clean the floors. She told us it would take about ten minutes. My party and the single diner decided to wait. The other party of two ordered online and picked up their food to go. After about 20-25 minutes, we followed up. The staff member told us they'd decide when to do the floors and it would be more like an hour. We were irritated as we waited based on her initially telling us it would be about 10 minutes. Now. To me, and I think most others, Waffle House is THE after hours spot. Clubs close around 3am. They should pretty much be ready for a rush between 2 and 5. To turn away customers in that window while you decide when to mop the floors is quite unbelievable. Needless to say, we left. I've never eaten in/from this location, and I for sure won't - nor recommend it to others - after...

I live 4 minutes away from this location, so you already know I’m somewhat of a regular at this Waffle House. The service has always been pretty good and the food even better, but last night that just was not the case. The man who was working (grey mustache) was unusually quiet when taking orders from my friends and I, and he had a bit of an attitude. We got our drinks, then 20 minutes later finally got our food and it quite frankly didn’t hit the same, I’m pretty disappointed by this. So we finish our food and get our tickets, and by this time we had been there for over an hour so we didn’t tip due to the disappointing service. The guy who served us saw that we didn’t tip and just started flipping out, throwing his pen and his stapler, and cursing under his breath. My point being that this man should not under any circumstance be working at Waffle House. Waffle House is a place of peace and prosperity which is no place for a grump to work, so please do something about this man. Thank you and have...