McDonald's — Restaurant in Arcadia

This McD is the worst, should be 0 stars. Let me start why this is the worst McD. Ordered my food through drive thru. The guy took my order repeated my order. Went to pay at first window. I moved up to the second window and looked at my receipt, it was missing my frozen coke. It was not on my order and I wasn't charged for it. I told the female Asian employee that I wasn't charged for the frozen coke and I would like to order one and pay for it. A few seconds pass, a female Black employee looks to be the manager comes to the window spoke with me with an attitude, "don't blame him, he is trying his best." Lady go check yourself because I never blamed him and don't come at me with an attitude. The Asian female employee's face was in shock with the way the manager was talking to me. After the comment the manager walks away. When the employee handed me my frozen coke, I handed her my credit card. Your management skills are poor, now let me tell you why. When I got home my kid's happy meal was missing extra fries and a toy. Stop with your attitude and focus on getting the orders right. Don't get angry at your customer, be angry at yourself because you are unable and not competent as a...

Update: she’s still here continuing to provide bad service and bad iced coffee. Milk fully separated from the coffee. Not one ounce of effort made to mix any drinks from drive thru customers who are driving to work and can’t be trying to finish mixing a drink properly. I know it’s cheaper that Starbucks but this is getting ridiculous!

This is by far the most consistent bad drive-through service every morning. The Asian manager that runs the drive-through is extremely rude. Does not stop to listen and is always in a hurry because she’s a bad manager getting orders wrong. The iced coffees she serves have a separation of syrup at the bottom 2 inches of solid milk and ice and coffee on top. She doesn’t bother mixing it. Terrible terrible service overall extremely disappointed with whoever owns this place and allows this lady to ruin their business every...

Went through the drive through and ordered a double filet of fish. Charged for a double. Got home and only a single filet. Called and spoke with the manager who told me they give me a double for free next time. Went back today and explained the situation, asked for a double for the price of a single. They refused and I was charged for a double. All I wanted was to be square. I paid for a double, got a single, so now give me a double for the price of a single. Checked before we drove away. Guess what!!!!!! Single filet! Showed the guy. Oh sorry, I guess I grabbed the wrong one, sorry. When I got home I called the manager. She really didn’t seem to care. I told her 2 times in a row- this looks deliberate. She still didn’t care. I told her I was going to call corporate. She said well OK, go ahead. Do not go here unless you want to be...