This was, quite simply, one of the worst dining experiences I've ever had.

We did a to-go order: two chicken dishes, dumplings, edamame.

I paid for and picked up the food, then went home.

When we opened the bag, we were surprised to find two beef dishes inside. We tried to just deal with it and took a bite or two, but the beef was... it's hard to describe. The texture was WAY off. It was mealy, mushy and had no flavor. It did not seem like actual beef. It was completely inedible. The texture was off so bad that it made me gag.

The other items weren't much better; the dumplings were raw in the middle and the edamame was also mushy, like it had been sitting in water all day. The 'miso' soup was basically just some cheap (what tasted like) beef broth.

Look - we really tried to make it work with this food, but it was completely inedible, so I called the store back.

The lady that answered told me that she had to talk to her boss and she would call me back.

I got a call back from a male, who seemed to be speaking to the owner in the background and translating for her.

He said, "she says she definitely gave you chicken, you eat the chicken and don't call back," and then hung up on me.

Folks, I have never been called a liar by a restaurant in my life. I attempted to text a picture of my receipt and food back to the restaurant in an effort to get some sort of refund, but they blocked my number.

After calling me a liar, they blocked my number.

So yeah, I drove all the way back and showed them the food AND my receipt.

The owner kept insisting that I let her re-make the food, but by that point it was over. I insisted on a full refund, and they obliged. I also explained to the server that this was the poorest service I had received in quite some time. You simply don't call your customers liars when you have made such a huge screw-up. Just own it, apologize and try to make it right!

This place has lost my business forever, and honestly after the low quality food we received, I believe there are some unsafe practices happening in that kitchen.

Use extreme caution if you plan to dine here, and if there is any problem with your order, you can expect to be labelled as a liar and dismissed like I was.