Panda Express — Restaurant in Athens-Clarke County Unified Government

Door Dash: I went in here last night and the absolute chit show this was was legendary. I’ve been to many restaurants with over 3000 pickups for door dash in town and this was by far the slowest & rudest restaurant in all of Athens. Bar none. They weren’t even all that busy but they acted like they couldn’t handle it with a sufficient amount of workers, so I tell whatever girl number 1 is behind the counter that I’ve been waiting for well over 25 minutes past the pick up for DoorDash, this isn’t including the 7-10 minutes that it took me to arrive there, so just under 40 minutes they were chasing their tails around about one non-complicated DD order after they likely received the order, apparently while they were serving other dashers ahead and behind me during the 25 minute span I waited; so whenever I let counter girl know she gives me attitude immediately, I’m not just going to sit there and take that so I give her attitude right back, she says “durrrr what are we suppose to not cook it?”

Umm of course not but after almost 40 minutes from when you likely received the order, then the answer to your little snide question is: it should’ve been started cooking in at before that

So when counter girl number 1 gets offended based off a lack of performance I give her attitude back then the little Manager girl I guess tells me to leave because I “cussed at her” employee, fair enough but I was simply reciprocating your own employees behavior. At that point I was just laughing inside at how bad these people are at their job and cut my losses

Don’t give me a owners...

I have frequently patronized this establishment since it opened and every experience has been getting worse. The portion sizes to the wait times to the rude manager Monae. To wait at the window for my order for 10 minutes then get pulled up saying it will be 5 more minutes and then get my order and it’s wrong. Go back inside with receipt and explain what I ordered which was correct in receipt and wrong in the plate to be told I would have to wait again for it to be cooked. Then the unprofessional manager Monae is what she said her name was could care less Ana says we have to get our online orders so we have to cook the food so I asked why was I pulled up and told that the food was being cooked and pointed out we ordered at 8:16 and just had gotten the order at 8:36, and just pulled around and I brought it in because it was not correct. Next time you will get everything back and refund me...

I was really excited there was finally this panda in athens. To my disappointment when I got home with my food my chowmein was 80% cabbage and my honey sesame chicken had 4 pieces of chicken and about 30 green beans (I love the green beans but not in place of the chicken) Hoepfully this is one time thing as I would like to visit here more often

Update: I have since gone a few more times since this last post, it seems at dinner time they just seems to be worse, but if you go at lunch time they normally give better portions and food...