I hate writing negative reviews but I feel as though in this case, it is the right thing to do. For those who are interested in renting a room here, I would advise against it. This would have been our third time to do so, and each time, we have had similar issues. This time, specifically each time we called or visited, we spoke to different people and received mixed information. At no time were they rude. It was just inconsistent information which made for difficult planning. Prior to our event, we were shown the room where we would be. In the past, there have been white tablecloths available for the tables. However, this time, we were told there would be a fee to clean each tablecloth if we wished to use them (this was on top of the amount we were charged to rent the room). There was also a stack of chairs in the corner, as well as tables leaning against the wall that they could not guarantee us would be moved out of the room for the event. They said they believed the chairs could be moved but that they could put a tablecloth or curtain to hide the tables against the wall. During the visit the tables were also dirty, which was a little off-putting. We ended up canceling our reservation at the last minute because it would just not have worked for our needs. They were kind enough to refund a percentage of the cost, which was greatly appreciated, so I commend them for that. The reservation was made under a family member's name, I am simply the one leaving the review as we were all part of...
Read moreI really feel disappointed having to write this one star review. I've been eating at Tilo's for a long time, the food and service has been great up till this last week. The last few times I've had breakfast here I received rude service and some of my food was over cooked. The rude service has always been from the same waitress (Caucasian woman wearing glasses). I have no clue what caused her to start being rude to me. I'm usually half asleep and I keep to myself when I come in for breakfast, I've never been ugly to anyone at this restaurant and I always leave a tip regardless of what kind of service I get. The last two times I've had breakfast here the bacon was so over cooked it was hard a brittle, it literally shattered into several pieces when I...
Read moreVery good place! Lovely staff, we always have the same kind waitress. Boyfriend likes the breakfast buffet, I've never had it though. I usually get the breakfast burrito. I've also had the breakfast fajitas those were great also! This last visit I got the lunch burrito off the menu, I dont remember its name, but it started with a G. I was very surprised to find that the burrito was smothered in a cheese sauce and with the sour cream and guacamole on top. Absolutely delicious! Also the beans and rice are very good! Rice is very flavorful and garlicy. The salsa is spicy and fresh and the chips are made there. Food is made with love, and it definitely shows. Will continue to eat here, and...
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