Wao! How to start!… since the beginning the waitress was being very rude! Every time we try to request something to her she didn’t even let you finish with the request when she was already waking away! She constantly take plates out of our way without asking if we finished, and also didn’t had the ability of taking more than one request… cause she will run away after that! We were a crew of 9 people and we all agree that the customer service was really bad. After that my daughter ask for something different cause she didn’t like her main dish and the waitress went to look for the owner of the restaurant who also came with an even worst attitude than the waitress! He was DEMANDING her to tell him why she didn’t like the food!?… really!? He was really rude to my daughter in front of me and hole family. Of course everybody was really uncomfortable with his even worst attitude, he got to the point of raising his voice to me when I told him that his customer service was really bad! He dared to say that only “latinos” are the ones that have complained about his food!… but isn’t this a “latino” food restaurant?… maybe latinos complaint cause latinos know their food!, I don’t know.. just saying. It’s sad to me when I had to ask for SALT to put on my mofongo (which is the first time that I had to do that cause it didn’t had no flavor, and I didn’t complaint about that). Everything aside, bad service, lots of bad attitude from the waitress and also the owner. Too bad cause we were looking to have a nice good time, we have never gone through so much on one night on any other restaurant. Definitely not going back. One star because I don’t have the option to put -5...
Read morePapagallo Restaurant is a hidden gem that offers a unique blend of Salvadorian, Portuguese, Italian, and Puerto Rican cuisine. The restaurant boasts a cozy and inviting atmosphere, with friendly and attentive staff that make you feel right at home. The menu is extensive and offers something for everyone, with a wide range of dishes that are sure to satisfy any craving.
One of the standout dishes is the mofongo relleno, which is a traditional Puerto Rican dish that is stuffed with tender and flavorful meat and topped with a savory sauce. The dish is a perfect example of the restaurant's fusion of flavors and cultures, and it's a must-try for anyone who visits Papagallo Restaurant.
Another standout dish is the Portuguese calimari, which is a hearty and flavorful dish that's loaded with calimary. The calimary is cooked to perfection, with a rich and savory flavor that's perfect.
What really sets Papagallo Restaurant apart is the attention to detail in every aspect of the dining experience. The staff are knowledgeable and helpful, and they're happy to make recommendations for dishes or drinks that suit your tastes. The atmosphere is cozy and inviting, with warm lighting and comfortable seating that makes you want to stay for hours.
Overall, I highly recommend Papagallo Restaurant for anyone looking for a unique and delicious dining experience. The restaurant's blend of Salvadorian, Portuguese, Italian, and Puerto Rican cuisine is a must-try, and the mofongo relleno and Portuguese calimari are standout dishes. The staff are friendly and knowledgeable, and the atmosphere is cozy and inviting. I can't wait to go back and try some of the other dishes...
Read moreWe got takeout and I’d give 1.5 stars if I could because other than the fries being undercooked the food was fine, but the service was PITIFUL. Browsing the website, the price for Fish & chip & Shrimp tacos, which is what we ordered, is $14.95 and there are no notes of any price changes for any specific time of day, and when I called to place our order the guy that I was speaking with didn’t give us a price, he just said “20 minutes”. Upon getting the food, my husband noticed an obvious price discrepancy of $8 and simply asked about it, and a “gentleman” I guess I’d say with glasses and spikey hair at the host desk (don’t want to say he WAS a host bc the behavior was giving something different) IMMEDIATELY caught an attitude about how “If he wanted that price, order before 4 o'clock.” First of all there was no ask or mention of a price change, there was only a question about the discrepancy, so assuming that’s what he was asking and popping off like that is crazy. Second, if the price at checkout is $8 more than expected SURELY any person who has a working mind would question that, which brings me to my third point of how (now I am making an assumption) that concern must be brought up a lot for him to be THAT mad off rip. Like, are you okay??? If you have such an issue with customers asking a SIMPLE AND VALID question, maybe you should take that little tude’ on to whoever is in charge of maintenance of the website because IT SHOULD BE SPECIFIED ON THERE.
So yeah, 1 star. $40 for shrimp tacos & fish & chips…? Bfr. No desire to go back, such a turn off as a customer. Ew. Boo to...
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