The food at this location is decent, but the service could use improvement—especially when it comes to online orders. I’ve had multiple experiences where special requests were missed, even though they were clearly listed on the receipt. Most recently, I watched my sandwich being made in-store and noticed they didn’t add the extra items I requested. When I pointed it out, they acknowledged the mistake after checking the receipt. This has happened more than once, I recommend placing your order in person so you can ensure it’s made correctly. Unfortunately, attention to detail with online orders just isn’t...
Read moreHUGE shout-out to Jose and Hunter:
I go to this place frequently. So frequently that the staff has learned my order, and when I come in the experience is a breeze. Hunter and Jose continuously make my experience better, with extremely quick and delicious food prepped with efficiency. The cold subs here are the best in the area undoubtedly.
To all staff at this location please keep doing what you're doing. I love this location and your subs and I will continue to refer anybody to this location, as well as continue coming here. You guys make my lunches awesome and I cannot thank...
Read moreDuring my commute from work I pass many other Jersey Mike's locations, and competitive sandwich shops, but the excellent customer service is what brings me back to the Jersey Mike's Auburn Hills Store #31032 at 2041 N. Squirrel Road, directly across the street from Oakland University. Katie Schooley is the General Manager/Operating Partner at this Jersey Mike's, and it is her consistently cheerful, friendly, and eager attitude that makes the difference. I have visited this store many times, and always leave feeling appreciated. Katie's warm personality and positive attitude...
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